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- Tasks: Keep our community sparkling clean and welcoming for residents and guests.
- Company: Join Greystar, a global leader in real estate management and development.
- Benefits: Enjoy flexible hours, teamwork, and a supportive work environment.
- Why this job: Make a positive impact on residents' lives while working in a vibrant community.
- Qualifications: No prior experience needed; just bring your enthusiasm and attention to detail!
- Other info: Be part of a diverse team that values integrity, equality, and service.
The predicted salary is between 24000 - 33600 £ per year.
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .
JOB DESCRIPTION SUMMARY
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .
JOB DESCRIPTION SUMMARY
Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.
JOB DESCRIPTION
Key Role Responsibilities
- Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.
- Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.
- Cleans the reception, offices, common spaces and restrooms.
- Checks on a daily basis all amenity areas and cleans where required.
- Carries out a full litter pick daily to all external areas in the community.
- Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.
- Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.
- Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.
- Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.
- Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.
- Ad hoc requests to address Resident concerns or queries Maintains an appropriate inventory of cleaning supplies and informs the appropriate supervisor when a re-order is necessary.
- Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.
- Maintaining agreed cleaning standards within designated resident rooms, including but not limited to, kitchens and bathrooms, vacuuming carpets, sweeping and mopping floors, dusting and polishing furniture, and emptying trash containers. You may also be asked to change bed linen, make beds, replace used towels, and restock bathroom supplies like shampoo and soap, if required.
- Maintain and manage agreed stock levels, organised appropriately to avoid any damaged linen.
Key Relationships
- Onsite Team Members
About You
Knowledge & Qualifications
- Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.
- Knowledge and understanding of UK health and safety requirements.
- Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.
Experience & Skills
Essential
- Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.
- Ability to work autonomously, using initiative when required.
- Strong attention to detail
- Flexible approach to work and adaptable to thrive in a changing environment.
- • Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.
Welcome
Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally.
Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.
Please explore the current open positions, apply to a role(s) that you feel will suit you and your skillset. You can keep track of your applications and the process here in your Candidate Home. Thank you for your interest in working at Greystar!!
About Us
As a Greystar team member, you will hear a lot about our Core Values. They are the values we live and work by, reflecting who we are and the quality of our relationships.
We believe in always going that extra step for our residents, clients, investors, and each other.
Integrity
We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.
Equality
We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
Professionalism
We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.
Accountability
We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
Service
We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
Teamwork
We work together to accomplish goals, solve problems, and enrich our work environment.
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
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Housekeeper employer: Greystar
Contact Detail:
Greystar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with Greystar's core values and mission. During your interactions, whether in interviews or casual conversations, demonstrate how your personal values align with theirs, especially around service and teamwork.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've maintained cleanliness and organisation in previous roles. Be ready to discuss specific situations where your efforts positively impacted the environment or resident satisfaction.
✨Tip Number 3
Highlight your customer service skills during any discussions. Greystar values strong interpersonal communication, so be prepared to share experiences where you effectively resolved issues or enhanced a customer's experience.
✨Tip Number 4
Research common cleaning practices and health and safety regulations relevant to the role. Being knowledgeable about these topics will not only impress your interviewers but also show your commitment to maintaining high standards in the workplace.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Housekeeper position at Greystar. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous housekeeping or cleaning experience you have. Mention specific tasks you've performed that relate to the responsibilities outlined in the job description, such as maintaining cleanliness in communal areas or responding to customer queries.
Showcase Your Skills: Make sure to include skills that are relevant to the role, such as attention to detail, problem-solving abilities, and customer service skills. Provide examples of how you've demonstrated these skills in past roles.
Craft a Strong Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work for Greystar specifically and how you can contribute to their mission of providing world-class service.
How to prepare for a job interview at Greystar
✨Show Your Attention to Detail
As a housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook. Share examples of how you've maintained cleanliness and organisation in previous roles.
✨Demonstrate Customer Service Skills
Greystar values a positive resident experience. Be prepared to discuss how you've handled customer queries or complaints in the past. Show that you can respond courteously and effectively to residents' needs.
✨Familiarise Yourself with Health and Safety Standards
Knowledge of UK health and safety requirements is essential for this role. Brush up on relevant regulations and be ready to discuss how you ensure safety while performing cleaning tasks.
✨Emphasise Teamwork and Flexibility
Working as part of a team is key in this position. Talk about your experiences collaborating with others and your ability to adapt to changing situations. Highlight any instances where you've gone the extra mile to support your team.
