At a Glance
- Tasks: Manage client accounts and provide expert insurance advice daily.
- Company: Join a well-established insurance broker known for innovative solutions.
- Benefits: Enjoy remote work options after probation and competitive salary discussions.
- Why this job: Be part of a dynamic team focused on customer service and professional growth.
- Qualifications: CII qualified or working towards it, with 5+ years in account handling.
- Other info: Opportunity to work with diverse clients and complex insurance issues.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Manager to join their team – Out client is a well established insurance broker who combine their expertise with innovative tailor-made solutions and deal with companies, large and small.
Responsibilities will include:
- Place all types of commercial risks within the market.
- Provide expert and prompt advice to clients regarding their insurance needs
- Liaise as appropriate with insurer partners.
- Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
- File Management – ensure individual client cases are completed promptly, effectively, accurately and fully.
- Ensure client confidentiality is maintained and protected at all costs.
- Comply with all company policies and procedures.
Criteria
- CII qualified (or working towards exams)
- Previous account handling experience within the corporate or commercial sector – 5 years +
- Experience dealing with technical insurance issues
- Experience dealing with a diverse client base on risks of various sizes and complexity
- Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channel
- After probation this is an opportunity to work from home 1 day per week,
Salary will depend on the background – salary can be discussed on application
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work as Account Managers. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the insurance sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your ability to handle complex insurance issues and provide excellent customer service. Tailor these examples to reflect the responsibilities mentioned in the job description.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their values, services, and client base, so you can align your answers with what they are looking for in an Insurance Account Manager.
We think you need these skills to ace Insurance Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account handling and insurance. Emphasise your CII qualifications and any specific achievements in the corporate or commercial sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with diverse client bases and your ability to provide expert advice on insurance needs.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've effectively communicated with clients and colleagues at various levels.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Brook Street UK
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance risks and the specific types of policies relevant to the role. Being able to discuss these confidently will show that you're well-prepared and understand the industry.
✨Demonstrate Your Client Management Skills
Prepare examples from your previous experience where you've successfully managed client accounts. Highlight how you provided expert advice and maintained high levels of customer service, as this is crucial for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this position, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with clients and colleagues at various levels in past roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and its approach to client management. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.