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- Tasks: Lead the live gaming floor and manage table games and poker operations.
- Company: Grosvenor Casinos offers an exciting environment in hospitality with a focus on performance.
- Benefits: Join a passionate team, enjoy a dynamic workplace, and be part of something special.
- Why this job: Experience high energy, make impactful decisions, and deliver unforgettable guest experiences.
- Qualifications: Must have a current PML license and proven leadership in customer-focused settings.
- Other info: We value inclusivity and are happy to accommodate your needs during the application process.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Step into the spotlight and take charge of the live gaming floor! Grosvenor Casinos is on the hunt for a passionate and drivenTable Gaming Managerto lead our table games and poker operations, delivering unforgettable experiences and driving performance in one of the most exciting environments in hospitality.
From Blackjack to Poker, you’ll be at the helm of the action – leading a skilled team, optimising performance through data-driven decisions, and ensuring every guest enjoys a world-class gaming experience.
What You’ll Own:
- Lead and inspire a high-performing team of dealers and supervisors
- Drive growth in handle and margin efficiency across all table games and poker
- Use Tangam software and insights to optimise table performance
- Deliver exceptional customer service and player protection standards
- Be a key decision-maker in the absence of the General Manager
Qualifications
- A current PML license and deep knowledge of UK gaming operations
- Proven leadership in a fast-paced, customer-focused environment
- A passion for live gaming and a sharp eye for performance metrics
- A commitment to fairness, inclusion, and responsible gaming
This is your chance to lead where the stakes are high, the energy is electric, and every decision counts.
Additional Information
If you\’re looking for more than just a job — if you want to be part of a team that values passion, performance and care — we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
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Table Gaming Manager employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Table Gaming Manager
✨Tip Number 1
Familiarise yourself with the latest trends in table gaming and poker. Understanding the nuances of different games and player preferences can help you stand out during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the gaming industry. Attend gaming events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in high-pressure environments. Be prepared to discuss specific strategies you've used to motivate and inspire your team.
✨Tip Number 4
Showcase your analytical skills by discussing how you've used data to drive performance in previous roles. Familiarity with software like Tangam will be a plus, so consider brushing up on your data analysis skills before the interview.
We think you need these skills to ace Table Gaming Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Table Gaming Manager. Familiarise yourself with the specific skills and qualifications mentioned in the job description, such as leadership experience and knowledge of UK gaming operations.
Tailor Your CV: Craft your CV to highlight relevant experience in live gaming and management. Emphasise any previous roles where you led teams or improved performance metrics, and ensure your PML license is clearly stated.
Write a Compelling Cover Letter: In your cover letter, express your passion for live gaming and customer service. Mention how your skills align with the company's values and how you can contribute to creating unforgettable experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for live gaming during the interview. Share specific experiences that highlight your love for table games and poker, as this role requires a genuine passion for the industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Discuss your approach to motivating staff and driving performance, as strong leadership is crucial for this position.
✨Familiarise Yourself with Tangam Software
Since the role involves optimising table performance using Tangam software, it’s beneficial to have a basic understanding of how it works. If possible, mention any experience you have with data-driven decision-making in your previous roles.
✨Emphasise Customer Service Excellence
Be ready to discuss how you ensure exceptional customer service and player protection standards. Share specific strategies or initiatives you've implemented in the past to enhance the guest experience.
