Assistant Manager

Assistant Manager

Slough Full-Time 22600 - 30760 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
  • Company: Wickes is dedicated to providing exceptional home improvement solutions with a focus on sustainability.
  • Benefits: Enjoy flexible working, generous leave, discounts, and a range of financial wellbeing perks.
  • Why this job: Join a vibrant culture that values your input and supports personal growth while making a difference.
  • Qualifications: Experience in fast-paced customer service roles and strong organisational skills are essential.
  • Other info: We prioritise inclusivity and wellbeing, offering adjustments throughout the application process.

The predicted salary is between 22600 - 30760 £ per year.

Wickes, The Causeway, Staines, TW18 3AA
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
  • Salary from £26,680.00
  • Up to 7.5% annual bonus and up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
\”Please contact ushereif you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note,this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”

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Assistant Manager employer: Wickes

Wickes is an exceptional employer that prioritises the wellbeing of its employees while fostering a vibrant and inclusive work culture. As an Assistant Manager, you will benefit from a competitive salary, generous bonuses, and a comprehensive range of financial and wellbeing perks, all within a supportive environment that encourages personal growth and development. Located in Staines, you will be part of a team dedicated to delivering outstanding customer experiences, making every day at Wickes both meaningful and rewarding.
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Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've inspired or managed a team in previous roles. Be ready to discuss specific situations where you improved customer service or resolved conflicts effectively.

✨Tip Number 3

Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good fit for their team.

✨Tip Number 4

Prepare questions that reflect your understanding of the role and the challenges it entails. Asking insightful questions about team dynamics or customer engagement strategies can demonstrate your proactive approach and enthusiasm for the position.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Organisational Skills
Problem-Solving Skills
Team Management
Communication Skills
Adaptability
Time Management
Conflict Resolution
Sales Skills
Inventory Management
Health and Safety Awareness
Multitasking Abilities
Coaching and Mentoring

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Wickes is looking for in an Assistant Manager. Highlight key responsibilities and required skills, such as customer service experience and team leadership.

Tailor Your CV: Make sure your CV reflects your experience in fast-paced, customer-facing environments. Use specific examples that demonstrate your ability to inspire a team and handle various tasks effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your organisational skills. Mention how you can contribute to Wickes' unique culture and commitment to customer satisfaction.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Wickes

✨Show Your Leadership Skills

As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate others and handle challenges.

✨Demonstrate Customer Focus

Wickes values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers, showcasing your commitment to delivering a great experience.

✨Be Ready for Variety

The role involves juggling multiple tasks. Prepare to discuss how you manage your time and prioritise tasks effectively in a fast-paced environment, as this will be crucial for success at Wickes.

✨Understand Wickes' Culture

Familiarise yourself with Wickes' values and culture. Show that you align with their mission of doing the right thing for customers, the planet, and people, and be ready to explain how you can contribute to this ethos.

Assistant Manager
Wickes
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  • Assistant Manager

    Slough
    Full-Time
    22600 - 30760 £ / year (est.)

    Application deadline: 2027-08-07

  • W

    Wickes

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