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For Companies At a Glance
- Tasks: Lead a team to create memorable shopping experiences for families.
- Company: Join Mamas & Papas, a trusted name in family essentials.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Why this job: Be part of an award-winning team that values diversity and inclusivity.
- Qualifications: Retail supervisory experience and a passion for customer service are essential.
- Other info: Flexible shifts available; apply quickly with a simple CV submission.
The predicted salary is between 24000 - 36000 £ per year.
Retail Store Supervisor/Team Leader (12mth FTC)
Overview
Our store teams are the friendly face of reassurance, offering product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parent journey, our teams ensure memorable moments for families purchasing essentials like prams, cots, or outfits for special occasions.
The ROLE OF STORE SUPERVISOR
Our SUPERVISORS embody these magical moments and are central to our award-winning business. We are expanding our team at Mamas & Papas Luton and seek an exceptional SUPERVISOR to lead a small team of Sales Consultants, working closely with the Store Manager to achieve sales results and deliver outstanding customer experiences.
This Store Supervisor role is for 30 hours per week, across 4 days, including weekends (Saturdays, Sundays, or both).
(Apply to discuss shifts that suit you)
If you have retail supervisory or senior sales experience, enjoy creating memorable customer moments, leading by example, and supporting your team, we would love to hear from you.
TO APPLY:
Download your CV and complete our short application form via the link. (2 minutes max)
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.
Our Commitment to Diversity
We celebrate diversity and are committed to inclusivity across all aspects of our business, welcoming people of all cultures, ethnicities, and gender preferences.
Benefits include:
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Staff discounts for family & friends
- External discounts on holidays, travel, dining, and more
- Subsidised health & critical illness cover
- Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- Menopause Friendly Employer
- Recognition and appreciation schemes
We are dedicated to a sustainable future and invite you to learn more about our commitments on our website.
And yes, we have a great team to work with!
(NB*: Benefits subject to individual schemes and terms)
We\’re Award-Winning!
Finalists: 2024 – Retail Week – \”Happiest Retailer to Work For\”
#J-18808-Ljbffr
Retail Store Supervisor/Team Leader (12mth FTC) employer: Mamas & Papas Limited
Contact Detail:
Mamas & Papas Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Supervisor/Team Leader (12mth FTC)
✨Tip Number 1
Familiarise yourself with the products and services offered by Mamas & Papas. Understanding their range, especially in areas like prams and cots, will help you engage confidently during interviews and demonstrate your passion for creating memorable customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or improved sales performance, as this aligns perfectly with the Store Supervisor role.
✨Tip Number 3
Research the company culture at Mamas & Papas and be ready to discuss how your values align with theirs. Highlighting your commitment to diversity and inclusivity can set you apart, as they celebrate these aspects within their business.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, customer engagement strategies, or how they measure success in the store can show your genuine interest in the role and the company.
We think you need these skills to ace Retail Store Supervisor/Team Leader (12mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail supervisory or senior sales experience. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to create memorable customer moments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to delivering outstanding customer experiences. Mention how your values align with the company's commitment to diversity and inclusivity.
Highlight Team Leadership Skills: In your application, focus on your ability to lead by example and support your team. Provide examples of how you've motivated others and achieved sales results in previous roles.
Follow Application Instructions: Ensure you download your CV and complete the short application form as instructed. Double-check that all information is accurate and submitted within the specified timeframe.
How to prepare for a job interview at Mamas & Papas Limited
✨Showcase Your Leadership Skills
As a Retail Store Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated your team to achieve sales targets or improve customer service.
✨Emphasise Customer Experience
This role is all about creating memorable moments for customers. Share specific examples of how you've enhanced customer experiences in past roles, especially in retail settings.
✨Demonstrate Your Knowledge of Products
Familiarise yourself with the products sold at Mamas & Papas, such as prams and cots. Showing that you understand the product range will demonstrate your commitment and ability to provide insightful guidance to customers.
✨Be Ready to Discuss Flexibility
The role requires working weekends and varying shifts. Be honest about your availability and express your willingness to adapt to the store's needs, which shows your dedication to the team and the business.
