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- Tasks: Lead the housekeeping team to ensure top-notch room quality and guest satisfaction.
- Company: Join Hotel Du Vin, a historic hotel in vibrant Exeter with stunning architecture.
- Benefits: Enjoy discounted stays, dining perks, wellness support, and career development opportunities.
- Why this job: Be part of a passionate team focused on high standards and exceptional service.
- Qualifications: No specific experience required, just a passion for cleanliness and guest care.
- Other info: Work in a unique setting with opportunities for personal and professional growth.
The predicted salary is between 20000 - 28000 £ per year.
60 Bedrooms
55-seater Bistro & Bar
3 Private Event Spaces – seating up to 65
Spa – outdoor heated pool with indoor hydro jets area, 4 x beauty rooms, small relaxation area, manicure and pedicure stations
A small city that packs a big punch, Exeter is one of the most vibrant, attractive and historically interesting cities in England. Pre-dating the arrival of the Romans in AD 50, its history is rich and long. It offers a host of fascinating visitor attractions including unique Underground Passages, imposing Roman walls and beautiful Quayside. The hotel sits within an iconic building, formerly an Eye Infirmary, with historic walled gardens and striking architecture.
About The Role
Housekeeping Supervisor, Hotel Du Vin £12.75ph /30 hours Permanent Exeter Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.
We create memories that the guest will never forget. This could be the next step for you into a HOD position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
Benefits
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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Housekeeping Supervisor employer: Malmaison
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards and expectations of Hotel Du Vin. Research their approach to housekeeping and guest satisfaction, as this will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Network with current or former employees of Hotel Du Vin. They can provide valuable insights into the company culture and what they look for in a Housekeeping Supervisor, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially any roles where you managed teams or ensured high standards of cleanliness. Be ready to share specific examples that highlight your leadership skills and attention to detail.
✨Tip Number 4
Show your enthusiasm for sustainability and eco-friendly practices, as these are important to Hotel Du Vin. Be prepared to discuss how you can contribute to their sustainability goals in your role as a Housekeeping Supervisor.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Housekeeping Supervisor. Highlight your relevant experience in maintaining high standards and guest satisfaction.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous supervisory roles, attention to detail, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to high standards. Mention specific examples of how you've ensured quality in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Malmaison
✨Know the Hotel's Standards
Familiarise yourself with the housekeeping standards and expectations of Hotel Du Vin. Understand their commitment to guest satisfaction and how your role as a Housekeeping Supervisor will contribute to maintaining these high standards.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed a team in the past, focusing on conflict resolution, training, and motivating staff to achieve excellence.
✨Emphasise Attention to Detail
Highlight your keen eye for detail during the interview. Discuss specific instances where your attention to detail has positively impacted guest experiences or improved operational efficiency in previous roles.
✨Prepare Questions About Sustainability Initiatives
Since the hotel is committed to sustainability, prepare thoughtful questions about their eco-friendly practices. This shows your interest in their values and aligns with their goals, making you a more attractive candidate.
