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- Tasks: Join our team to handle customer care and transport planning daily.
- Company: We're a leading shipping and logistics company in Bury Saint Edmunds.
- Benefits: Enjoy free parking and opportunities for career development.
- Why this job: Be part of a dedicated team that values professionalism and integrity.
- Qualifications: Previous experience in customer service or client relations is a plus.
- Other info: This is a full-time role with a chance to grow your career!
The predicted salary is between 28800 - 42000 £ per year.
A skilled and driven Customer Service Executive and transport planner is needed to join the team at this leading shipping and logistics company based in Bury Saint Edmunds on a full-time basis. The company specialises in moving large volumes of pallets around the UK. It is a one-stop logistics provider and takes immense pride in its enthusiastic, determined, and dedicated team. The company promotes company values, ensuring every interaction is marked by professionalism and integrity. They constantly challenge themselves to provide the best solutions to their customers. With their new 37500 sq. ft. warehouse and state-of-the-art warehouse software systems, they streamline their customers\’ logistics requirements. This is an excellent opportunity to progress your career with a well-established company! Key Responsibilities: Customer Care Telephone call attending Transport planning Office communication by email, phone etc Coordinating between offices Liaising with transport Customs, ERTS process. Benefits: Free Parking Learning more about logistics Career development Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Representative, Client Relations Specialist, Cu…
Customer Service and transport planner employer: Jobheron Careers
Contact Detail:
Jobheron Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and transport planner
✨Tip Number 1
Familiarize yourself with the logistics industry, especially in transport planning and customer service. Understanding the key terms and processes will help you engage more effectively during interviews.
✨Tip Number 2
Highlight any experience you have with warehouse management systems or logistics software. Being able to discuss your familiarity with technology used in the industry can set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since the role involves coordinating between offices and liaising with transport, showcasing your ability to communicate clearly and professionally is crucial.
✨Tip Number 4
Research the company’s values and culture. Showing that you align with their commitment to professionalism and integrity can make a strong impression during your interview.
We think you need these skills to ace Customer Service and transport planner
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Customer Service and Transport Planner position, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or transport planning. Use specific examples that demonstrate your ability to handle customer inquiries and coordinate logistics effectively.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, problem-solving, and organizational skills. Mention any experience with logistics software or systems, as this is a key aspect of the job.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Discuss why you are a good fit for their team and how your values align with theirs, particularly regarding professionalism and integrity.
How to prepare for a job interview at Jobheron Careers
✨Show Your Customer Service Skills
Since the role emphasizes customer care, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and maintain professionalism.
✨Demonstrate Transport Planning Knowledge
Familiarize yourself with basic transport planning concepts and logistics operations. Be ready to discuss any relevant experience you have in coordinating transport or managing logistics, as this will show your understanding of the industry.
✨Emphasize Team Collaboration
The company values a dedicated team environment. Prepare to discuss how you've worked collaboratively in previous roles, especially in coordinating between different departments or offices. This will showcase your ability to fit into their team-oriented culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's logistics processes, their warehouse systems, or opportunities for career development. This demonstrates your genuine interest in the role and helps you assess if the company aligns with your career goals.
