At a Glance
- Tasks: Lead daily restaurant operations and support the General Manager.
- Company: Join the San Carlo family, a renowned group of authentic Italian restaurants.
- Benefits: Enjoy free meals, 50% discounts, and global opportunities.
- Why this job: Be part of a vibrant team with a commitment to training and community impact.
- Qualifications: Previous management experience and strong communication skills required.
- Other info: Opportunity for career growth and recognition through monthly awards.
The predicted salary is between 28800 - 43200 £ per year.
Assistant General Manager – Fumo Covent Garden, London Fumo Covent Garden are hiring an Assistant General Manager! Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas – including Kuwait, Bangkok and Qatar and with new site set to open in Miami. Colleague Benefits: Free Meals on Duty – Delicious, Healthy meals, all free 50% Staff Discount – For you and your friends and family, in any of our restaurants around the UK Refer a Friend – Bring your friends and earn up to 1,000 per person L\’Accadamia Training Academy – Commitment to training and continuing professional development with our San Carlo training app Volunteering Days – Give back with dedicated volunteering days, making a positive impact in your community Squadra App – Offering you discounts and rewards with thousands of companies worldwide. Wagestream – Access to earned pay at any point of the month Legal and Financial Advice – Free legal and financial advice for you and your family Colleague of the Month – Monthly recognition awards where all San Carlo colleagues are celebrated. San Carlo Awards – Our annually San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues. Global Opportunities – The chance to work at one of our many international restaurants, from Dubai to Miami Best in Class Pension – San Carlo at partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow Key Responsibilities: Overseeing the day-to-day operations of the restaurant, deputising for the General Manager when they are not on shift Undertake all Duty Manager responsibilities where relevant/needed Ensure your Duty Managers have an up to date Talent Pipeline for their departments with training needs and succession plans Hold monthly reviews with all Department Managers reporting to you to ensure all KPI\’s are being achieved. Report each meeting to General Manager Manage monthly results from Department manager KPI\’s Manage customer satisfaction regularly using the tools available, ensuring all guest feedback is dealt with in a professional and efficient manner. Alongside the General Manager, conduct probation\’s and appraisals to monitor full team performance and development. Track team turnover monthly and ensure it stays below the company target. Ensure Recruitment processes are adhered to at all times including all paperwork and onboarding process for new starters. Create and maintain a safe and comfortable working environment for all staff to flourish in. Ensure staff records are kept up to date with training, absences, lateness, holidays etc. Manage the results from all departmental Health Checks to ensure actions plans are being worked on. Required Qualifications & Experience: Previous experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction
Assistant General Manager - Fumo Covent Garden, London employer: San Carlo Group
Contact Detail:
San Carlo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Fumo Covent Garden, London
✨Tip Number 1
Familiarize yourself with the San Carlo brand and its values. Understanding their commitment to authentic Italian cuisine and customer service will help you align your approach during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. This can provide you with insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Highlighting your achievements will demonstrate your capability to handle the responsibilities of an Assistant General Manager.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. A positive attitude and genuine interest in contributing to the team at Fumo Covent Garden can set you apart from other candidates.
We think you need these skills to ace Assistant General Manager - Fumo Covent Garden, London
Some tips for your application 🫡
Understand the Company Culture: Fumo Covent Garden values a strong team dynamic and a commitment to excellence. Research their history and ethos to tailor your application to reflect how you align with their values.
Highlight Relevant Experience: Make sure to emphasize your previous experience in similar roles, particularly in team management and restaurant operations. Use specific examples that demonstrate your ability to handle multiple tasks and lead a team effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that illustrate your strong communication skills, both verbal and written. This could include experiences where you successfully managed customer feedback or led team meetings.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Use keywords from the listing to ensure your application stands out and shows you are a perfect fit for the Assistant General Manager position.
How to prepare for a job interview at San Carlo Group
✨Show Your Leadership Skills
As an Assistant General Manager, you'll be overseeing daily operations and managing a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you improved team performance or resolved conflicts.
✨Demonstrate Your Attention to Detail
This role requires meticulous attention to detail. During the interview, provide examples of how you've maintained high standards in previous positions, whether it's through managing KPIs or ensuring customer satisfaction. This will show that you understand the importance of detail in a restaurant setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle multiple tasks. Think about situations where you had to make quick decisions or manage crises effectively. Practice articulating your thought process clearly and confidently.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry and working in a vibrant restaurant environment. Share what excites you about the role at Fumo Covent Garden and how you align with their values. This passion can set you apart from other candidates.