Cloud Business Operations Manager
Cloud Business Operations Manager

Cloud Business Operations Manager

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic planning and operational governance for Vodafone's Global Cloud Engineering.
  • Company: Vodafone is a leading international Telco, connecting millions and promoting inclusivity.
  • Benefits: Enjoy hybrid working, yearly bonuses, 28 days annual leave, and various corporate perks.
  • Why this job: Join a mission-driven team focused on innovation, collaboration, and making a real impact.
  • Qualifications: Strong strategic planning, executive support, and communication skills required; tech knowledge is a plus.
  • Other info: Diversity and inclusion are at the heart of Vodafone's culture; all backgrounds are encouraged to apply.

The predicted salary is between 43200 - 72000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Join Us

At Vodafone, we\’re not just shaping the future of connectivity for our customers – we\’re shaping the future for everyone who joins our team. When you work with us, you\’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you\’ll do

Location: Paddington or Newbury

You will lead the strategic planning, operational governance, and cultural engagement of Vodafone\’s Global Cloud Engineering function, driving alignment with Vodafone\’s Technology & Digital objectives. This role ensures seamless execution of key initiatives through stakeholder collaboration, executive coordination, and a world-class communication strategy.

Key Responsibilities:

Cloud Strategy & Roadmaps

  • Develop and implement the Cloud Engineering strategy, annual plan / roadmap, and OKRs in alignment with Vodafone\’s Technology & Digital objectives.
  • Support the cascade and alignment of objectives and drive the completion of goals in line with our strategic plan
  • Drive global initiatives and monitor progress through KPIs.

Executive Coordination & Event Leadership

  • Manage the Head of Cloud Engineering\’s calendar, prioritizing SLT/EXCO engagements, QBRs, and industry events.
  • Plan and execute high-impact forums (e.g., Operations Reviews, Business Reviews, external engagements, keynote speeches, market reviews, All Hands), including logistics, briefing materials, and stakeholder alignment.

Stakeholder Engagement & Governance

  • Act as a liaison between Cloud Engineering, Digital teams, and senior leaders to unblock dependencies and drive decisions.
  • Reinvent communication strategies to foster global collaboration and cultural change.

Culture & Recognition

  • Design initiatives to boost team engagement (e.g., Spirit Beat Score), inclusion, and innovation.
  • Lead awards submissions and industry competition participation for external recognition.

Recruitment & Resourcing

  • Partner with HR to align FTE headcount and insourcing with annual forecasts.

Who you are

  • Strategic Planning: Ability to translate complex goals into actionable roadmaps. Ability to translate operational issues to strategic levels
  • Executive Support: Expertise in managing senior leaders\’ calendars, event logistics, and cross-functional coordination.
  • Communication: Exceptional PowerPoint/Word/Excel skills; adept at crafting executive narratives.
  • Stakeholder Management: Proven ability to navigate global, matrixed environments with diplomacy.
  • Technical Acumen: Understanding of cloud, DevOps, and modern software delivery (technical delivery experience a plus).
  • Leadership: Resilient, innovative, and results-driven with impeccable organisational skills, consistently delivering quality work

Not a perfect fit?

Worried that you don\’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\’re excited about this role but your experience doesn\’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What\’s in it for you

  • Yearly bonus
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
  • Hybrid working – twice a week in the office

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people\’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn\’t a concept; it\’s lived, breathed, and cultivated through everything we do. You\’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We\’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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Cloud Business Operations Manager employer: Vodafone

At Vodafone, we pride ourselves on being an exceptional employer that champions inclusivity and employee growth. With a vibrant work culture in Paddington or Newbury, we offer competitive benefits such as a yearly bonus, generous annual leave, and hybrid working options, all while empowering our team to make a meaningful impact in the world of connectivity. Join us to be part of a diverse community where your contributions are valued and recognised, and where you can thrive both personally and professionally.
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Contact Detail:

Vodafone Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cloud Business Operations Manager

✨Tip Number 1

Familiarise yourself with Vodafone's Cloud Engineering strategy and objectives. Understanding their current initiatives and how they align with the broader Technology & Digital goals will help you speak confidently about your potential contributions during interviews.

✨Tip Number 2

Network with current or former employees in similar roles at Vodafone. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to demonstrate your stakeholder management skills. Think of examples from your past experiences where you've successfully navigated complex environments and facilitated collaboration among diverse teams.

✨Tip Number 4

Showcase your technical acumen by staying updated on cloud technologies and DevOps practices. Being able to discuss recent trends or innovations in these areas will highlight your expertise and enthusiasm for the role.

We think you need these skills to ace Cloud Business Operations Manager

Strategic Planning
Executive Support
Exceptional Communication Skills
Stakeholder Management
Technical Acumen in Cloud and DevOps
Organisational Skills
Event Management
Cross-Functional Coordination
Data Analysis and KPI Monitoring
Team Engagement and Cultural Change Initiatives
Proficiency in PowerPoint, Word, and Excel
Problem-Solving Skills
Leadership and Resilience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Cloud Business Operations Manager role. Focus on strategic planning, executive support, and stakeholder management, as these are key aspects of the job.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Vodafone's mission and how your background fits the role. Mention specific examples of your experience in cloud strategy, event leadership, and team engagement initiatives.

Showcase Technical Acumen: If you have experience with cloud technologies or DevOps, be sure to include this in your application. Highlight any technical delivery experience you have, as it will demonstrate your understanding of the industry.

Highlight Soft Skills: Vodafone values resilience, innovation, and strong organisational skills. Use your application to showcase these soft skills through examples from your previous roles, particularly in managing senior leaders and driving cultural change.

How to prepare for a job interview at Vodafone

✨Understand the Cloud Landscape

Familiarise yourself with current cloud technologies and trends. Be prepared to discuss how these can align with Vodafone's strategic objectives, showcasing your technical acumen and understanding of cloud engineering.

✨Showcase Your Strategic Planning Skills

Prepare examples of how you've successfully translated complex goals into actionable plans in previous roles. Highlight your ability to develop roadmaps and drive initiatives that align with broader organisational objectives.

✨Demonstrate Effective Communication

Practice articulating your thoughts clearly and concisely. Since the role requires exceptional communication skills, be ready to present ideas using PowerPoint or other tools, and ensure you can craft compelling narratives for executive audiences.

✨Engage with Stakeholder Management

Be ready to discuss your experience in managing relationships across various levels of an organisation. Share specific instances where you've navigated complex environments and facilitated collaboration among diverse teams.

Cloud Business Operations Manager
Vodafone

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