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- Tasks: Help customers find the right parts and provide top-notch service.
- Company: Join a leading Toyota dealership in Croydon, known for excellence.
- Benefits: Earn up to £29,000 plus bonuses, with training opportunities available.
- Why this job: Grow your career in a supportive environment with a focus on customer satisfaction.
- Qualifications: Experience in parts advising is preferred, but training is provided for the right candidates.
- Other info: Great opportunity for those passionate about cars and customer service.
The predicted salary is between 23280 - 29100 £ per year.
Job Title: Parts Advisor Location: Croydon, London. Salary: Up to £29,000 basic (depending on experience and brand accreditation\’s) with a OTE of approximately £38,000 Join Our Team as a Parts Advisor Drive Your Career Forward! Are you ready to take on a vital role in helping us achieve our organisational goals? Were looking for a Parts Advisor Toyota Dealership in Croydon. If you have great product knowledge, a passion for exceptional customer service, and experience in an automotive environment, we want to hear from you! This role would suit an experienced Parts Advisor who Is looking to grow within one of the UKs best brands, however we are also open to taking hiring from other industries if you have Parts experience. As we are happy to train you in the Toyota way of doing things. A Little About You: As a Parts Advisor, you will: Deliver outstanding customer service to retain loyal customers. Use your exceptional communication skills to provide a seamless experience. Maximise upselling opportunities while exceeding customer expectations. Collaborate with your team to ensure customers and technicians always have the parts they need when they need them. What Youll Do: Deliver Complete Customer Satisfac…
Parts Advisor - 1464 Toyota Croydon employer: Octane Recruitment Careers
Contact Detail:
Octane Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - 1464 Toyota Croydon
✨Tip Number 1
Familiarize yourself with Toyota's product range and the specific parts commonly used in their vehicles. This knowledge will not only boost your confidence during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer service, especially in an automotive context. Be ready to share examples of how you’ve gone above and beyond for customers, as this aligns perfectly with our focus on exceptional service.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since collaboration is key in this role, think of instances where you successfully worked with others to meet customer needs or resolve issues.
✨Tip Number 4
Show enthusiasm for learning the 'Toyota way' and express your willingness to adapt to new processes. This openness to training can set you apart from other candidates who may not be as flexible.
We think you need these skills to ace Parts Advisor - 1464 Toyota Croydon
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Highlight the key responsibilities and required skills, such as product knowledge and customer service experience, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in parts advising or related roles. If you come from a different industry, focus on transferable skills that demonstrate your ability to excel in this position.
Showcase Customer Service Skills: Since exceptional customer service is crucial for this role, provide specific examples of how you've delivered outstanding service in past positions. This could include resolving customer issues or exceeding sales targets.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for working with Toyota and your willingness to learn their specific processes. Mention why you are excited about the opportunity and how you can contribute to the team.
How to prepare for a job interview at Octane Recruitment Careers
✨Show Your Product Knowledge
Make sure to brush up on your knowledge of automotive parts, especially those related to Toyota. Being able to discuss specific parts and their functions will demonstrate your expertise and passion for the industry.
✨Emphasize Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this is crucial for a Parts Advisor role.
✨Demonstrate Team Collaboration
Be ready to discuss how you have worked effectively within a team in previous roles. Mention any experiences where you collaborated with colleagues to meet customer needs or improve service delivery.
✨Prepare for Upselling Scenarios
Think of ways you can maximize upselling opportunities. Prepare to share strategies you've used in the past to exceed customer expectations and increase sales, as this will be an important aspect of the job.
