At a Glance
- Tasks: Serve delicious coffee and food while providing excellent customer service in a busy café environment.
- Company: Join University Hospitals Bristol and Weston NHS Foundation Trust, a leading healthcare provider with over 13,000 staff.
- Benefits: Enjoy competitive pay rates, flexible shifts, and the chance to work in a supportive team.
- Why this job: Be part of a passionate team making a difference in patients' lives while enjoying city and countryside living.
- Qualifications: Experience in a café or retail setting and a friendly, approachable personality are essential.
- Other info: Opportunities for evening and weekend shifts available; perfect for students looking for flexible work.
With a new hourly rate of £12.51 per hour on weekdays, £17.63ph for weekday nights (after 8pm) & Saturdays, and £22.89ph for Sundays and Bank Holidays, there isn\’t a better time to join the team!
Do you have experience within a restaurant or cafe environment? Can you be a friendly face to patients, staff and visitors? Do you want to work in a friendly team that is passionate about what they do?
We are currently recruiting the following shift patterns to work in our coffee shops on our Bristol sites.
• 37.5 hours – 5 days in 7
• 12 hours – Evening shifts
• 15 hours – Evening shifts
• 7.5 hours – Weekend shift
Your day-to-day activities will include:
• Working with a team who are responsible for providing a seamless café experience to customers
• Serving patients, visitors and staff
• Completing relevant checklists and other paperwork related to the role
• Supporting new employees into the team
• Undertake stock takes as necessary
• Prepare food & coffees in an aesthetically pleasing manner
• Providing outstanding customer service in the retail units
The ideal candidate will:
• Have experience of working in a coffee/retail environment
• Be used to working in a busy environment
• Have a friendly, approachable personality, with a good work ethic
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Thursday 7 Aug 2025 #J-18808-Ljbffr
Barista / Cafe Assistant | University Hospitals Bristol and Weston NHS Foundation Trust employer: University Hospitals Bristol and Weston NHS Foundation Trust
Contact Detail:
University Hospitals Bristol and Weston NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista / Cafe Assistant | University Hospitals Bristol and Weston NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the specific coffee and food offerings at University Hospitals Bristol and Weston. Knowing the menu inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in busy café or restaurant environments during your conversations. Share specific examples of how you managed high-pressure situations while maintaining excellent customer service.
✨Tip Number 3
Demonstrate your teamwork skills by discussing past experiences where you collaborated effectively with colleagues. This is crucial as the role involves working closely with a team to provide a seamless café experience.
✨Tip Number 4
Show enthusiasm for the mission of University Hospitals Bristol and Weston. Expressing your passion for providing outstanding service to patients and visitors can set you apart from other candidates.
We think you need these skills to ace Barista / Cafe Assistant | University Hospitals Bristol and Weston NHS Foundation Trust
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in a café or restaurant environment. Mention specific roles and responsibilities that align with the job description, such as customer service skills and food preparation.
Show Your Personality: Since the role requires a friendly and approachable personality, let your character shine through in your application. Use a warm tone in your cover letter and CV to convey your enthusiasm for working with patients, staff, and visitors.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Barista/Café Assistant position. Refer to the key responsibilities mentioned in the job description and explain how your skills and experiences make you a perfect fit.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are essential in a customer-facing role.
How to prepare for a job interview at University Hospitals Bristol and Weston NHS Foundation Trust
✨Show Your Passion for Customer Service
As a Barista or Cafe Assistant, you'll be the friendly face for patients and visitors. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Teamwork Skills
Working in a cafe environment requires strong teamwork. Be prepared to discuss your experience working collaboratively with others. Highlight any instances where you supported new team members or contributed to a positive team atmosphere.
✨Prepare for Practical Questions
Expect questions about your experience in a busy cafe or retail setting. Be ready to talk about how you handle high-pressure situations, manage multiple tasks, and maintain quality service during peak times. Consider sharing a story that illustrates your ability to thrive in such environments.
✨Know the Company Values
University Hospitals Bristol and Weston NHS Foundation Trust values diversity and patient care. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their goals.