At a Glance
- Tasks: Lead and inspire a team while delivering exceptional customer experiences in a fun retail environment.
- Company: Join Smiggle UK, a vibrant brand known for creativity and joy in retail.
- Benefits: Enjoy 50% store discount, up to ÂŁ3,000 extra earnings, and 28+ days paid holiday.
- Why this job: Be part of a joyful culture where your leadership makes a real impact every day.
- Qualifications: Passionate about customer service, confident in leadership, and motivated to exceed targets.
- Other info: This is a permanent, full-time role with genuine progression opportunities.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Assistant Store Manager | Permanent Contract | 32 hours | Competitive Salary + Benefits
Ready to lead, inspire and ignite creativity?
Join us at our Ealing Smiggle Store as an Assistant Store Manager!
As an Assistant Store Manager you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Assistant Store Manager Job Role
- Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisor including their induction
- Develop team performance through regular coaching and feedback making sure personal and team objectives are being met
- Ensure team members provide a genuine and unique experience with every customer
- Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
- Regularly review and analyse sales opportunities utilising store and brand reports
- Drive and support the effective implementation and communication of brand promotions
- Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards
- Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity
- Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participate in stocktake
Assistant Store Manager Benefits That Speak To You
- Climb the Ladder: Genuine progression opportunities are within reach – your career can thrive here.
- Maximise Your Earnings: Our enticing Assistant Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 – your hard work pays off!
- Plan for the Future: Our pension scheme helps you secure your financial future.
- Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday – embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn\’t just a job; it\’s a thrilling journey where you\’ll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler?
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
Our Culture is as clear as our name! We\’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as an Assistant Store Manager and become a Smiggler.
Don\’t miss out – APPLY NOW and kickstart your adventure with us today!
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Retail
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Assistant Manager - Smiggle UK - Ealing employer: Smiggle UK & ROI
Contact Detail:
Smiggle UK & ROI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Smiggle UK - Ealing
✨Tip Number 1
Familiarise yourself with Smiggle's products and brand ethos. Understanding their unique offerings and how they engage customers will help you demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated staff to achieve sales targets or improve customer service.
✨Tip Number 3
Research the latest retail trends and how they apply to the children's market. Being knowledgeable about current trends can set you apart and show that you're proactive and engaged in the industry.
✨Tip Number 4
Network with current or former Smiggle employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Manager - Smiggle UK - Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to meet sales targets and manage a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Smiggle brand and your enthusiasm for creating a fun shopping experience. Mention how your skills align with the job requirements, particularly in team leadership and sales maximisation.
Showcase Your Customer Focus: Provide examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create memorable experiences that leave customers smiling, as this is crucial for the Assistant Manager position.
Prepare for Potential Questions: Think about how you would respond to questions regarding team management, sales strategies, and handling high-pressure situations. Be ready to discuss your approach to motivating staff and achieving KPIs.
How to prepare for a job interview at Smiggle UK & ROI
✨Show Your Passion for Customer Service
As an Assistant Manager at Smiggle, you'll need to demonstrate your dedication to providing exceptional customer experiences. Be prepared to share examples of how you've gone the extra mile for customers in previous roles.
✨Highlight Your Leadership Skills
Since this role involves managing and inspiring a team, it's crucial to showcase your leadership abilities. Discuss any past experiences where you successfully motivated a team or improved performance through coaching and feedback.
✨Familiarise Yourself with the Brand
Understanding Smiggle's brand values and products will give you an edge in the interview. Research their latest promotions and visual merchandising standards so you can speak confidently about how you'd implement these in-store.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills in a retail environment. Think of specific situations where you've had to handle challenges, such as managing stock levels or resolving customer complaints, and be ready to discuss your approach.