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- Tasks: Lead AI operations and transformation to enhance global educational services.
- Company: Global University Systems empowers students through accessible, digital-first education worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for innovation and collaboration.
- Why this job: Shape the future of education with cutting-edge AI solutions and make a global impact.
- Qualifications: Proven leadership in AI, automation, and operational excellence; degree preferred but not essential.
- Other info: GUS values diversity and encourages applications from all backgrounds.
The predicted salary is between 72000 - 108000 £ per year.
Director of AI Operations & Transformation
Join to apply for the Director of AI Operations & Transformation role at Global University Systems
Director of AI Operations & Transformation
Join to apply for the Director of AI Operations & Transformation role at Global University Systems
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Executive Recruiter – Global University Systems
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
We’re seeking an operations-focused, results-driven AI leader to spearhead the intelligent transformation of our global operations. At GUS, we are investing heavily in AI and automation, building a high-performance team to reinvent how we work, from admissions and finance, to student support and academic delivery. This role offers a rare greenfield opportunity to shape and deliver an enterprise-wide AI and automation strategy that streamlines operations and empowers our teams worldwide. If you are passionate about operational excellence, intelligent systems, and large-scale impact, this is your platform to build something meaningful from the ground up.
Key Responsibilities
Strategic Vision & Leadership
·Co-develop and deliver GUS’s AI and automation strategy with a focus on operational scalability and business performance.
·Identify high-impact opportunities to embed AI and automation across GUS’s business operations.
·Report to the Chief AI Officer with regular updates on KPIs, impact metrics, and transformation progress.
·Align automation strategy with executive priorities and global operational needs.
Operational Automation & Infrastructure
·Lead implementation of AI, RPA, and workflow tools across business functions.
·Collaborate with senior colleagues on enterprise architecture and systems integration.
·Oversee MLOps pipelines, platform performance, and intelligent tooling rollout.
·Establish standards for data management, governance, privacy, and compliance.
·Partner with HR, finance, admissions, and academic departments to improve workflow automation and productivity.
·Support pilots and iterative deployments, scaling successful initiatives across regions.
·Ensure smooth integration of intelligent solutions into daily operations.
·Measure efficiency gains, time savings, and operational ROI.
Team Building & Culture
·Build and lead a cross-functional team of automation engineers, systems analysts, and AI product managers.
·Promote a culture of speed, experimentation, and continuous improvement.
·Collaborate with global EdTech and AI partners to remain on the cutting edge of AI operations.
Requirements
You are a systems thinker and builder with a passion for intelligent automation. You bring technical expertise, business acumen, and the leadership skills to drive change at scale.
You’ll thrive in this role if you have:
·Are an outstanding leader who has experience of building things from the ground up.
·Experience deploying RPA, workflow automation, or enterprise AI in complex organisations.
·Strong understanding of operational systems and business process redesign.
·Technical fluency in GenAI, LLMs, ML infrastructure, and data privacy standards.
·Ability to collaborate across functional teams and manage multiple senior stakeholders.
·Proven ability to deliver measurable improvements in speed, quality, or cost.
·A passion for education, global transformation, and inclusive innovation.
·A degree in Computer Science, Engineering, Data Science, or a related field is preferred but not essential.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Seniority level
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Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
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Job function
Information Technology and Education
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Industries
Education
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Director of AI Operations & Transformation employer: Global University Systems
Contact Detail:
Global University Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of AI Operations & Transformation
✨Tip Number 1
Familiarise yourself with the latest trends in AI and automation, particularly in the education sector. Understanding how these technologies can transform operations will help you articulate your vision during discussions.
✨Tip Number 2
Network with professionals in the AI and education fields. Attend relevant conferences or webinars to connect with industry leaders and gain insights that could be beneficial for your role at GUS.
✨Tip Number 3
Prepare to discuss specific examples of successful AI implementations you've led or been a part of. Highlighting measurable outcomes will demonstrate your capability to drive transformation effectively.
✨Tip Number 4
Showcase your leadership style and how you build cross-functional teams. GUS values collaboration, so be ready to share your approach to fostering a culture of innovation and continuous improvement.
We think you need these skills to ace Director of AI Operations & Transformation
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Director of AI Operations & Transformation position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV showcases your leadership experience, particularly in building teams and implementing AI solutions. Highlight specific projects where you've driven operational improvements and mention any relevant technical skills.
Write a Strong Cover Letter: In your cover letter, express your passion for education and global transformation. Discuss your vision for AI and automation in operations and how you can contribute to GUS's mission. Be sure to include examples of past successes.
Highlight Relevant Experience: When detailing your work history, focus on your experience with RPA, workflow automation, and enterprise AI. Use metrics to demonstrate your impact, such as efficiency gains or cost reductions achieved through your initiatives.
How to prepare for a job interview at Global University Systems
✨Showcase Your Leadership Experience
As a Director of AI Operations & Transformation, you'll need to demonstrate your ability to lead teams and projects. Prepare specific examples of how you've built teams or driven change in previous roles, especially in complex organisations.
✨Understand the AI Landscape
Familiarise yourself with the latest trends in AI, RPA, and workflow automation. Be ready to discuss how these technologies can be applied to enhance operational efficiency and support educational transformation at Global University Systems.
✨Align with Company Values
Global University Systems is focused on education and inclusivity. Make sure to express your passion for education and how you envision using AI to create a positive impact on students' lives and the broader community.
✨Prepare for Strategic Discussions
Expect to engage in conversations about strategic vision and operational scalability. Think about how you would approach developing an AI and automation strategy that aligns with executive priorities and enhances business performance.
