Client Director

Client Director

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and drive new business in insurance distribution.
  • Company: AIG is a global leader in innovative insurance solutions.
  • Benefits: Enjoy a comprehensive rewards package focused on health, wellbeing, and professional development.
  • Why this job: Join a culture of inclusion and continuous learning while making a real impact.
  • Qualifications: Experience in managing corporate client relationships and strong communication skills required.
  • Other info: AIG values in-person collaboration to foster a supportive work environment.

The predicted salary is between 43200 - 72000 £ per year.

Join us as a Client Director to grow your career at the forefront of insurance distribution.

Make your mark in Client and Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalised experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

How you will create an impact

Our Client Directors ensure retention of existing business and identify and deliver a constant stream of targeted new business opportunities across the range of AIG products, by developing and maintaining relationships within a designated portfolio of major companies and by securing strong relationships with key business influencers within the major brokers.

Responsibilities:

  • Ensure retention of all existing \”profitable\” business within assigned portfolio in line with product renewal strategies;
  • Develop and maintain an understanding and working relationship with each company within the assigned portfolio in accordance with the client management process;
  • Facilitate AIG Corporate relationships at all levels with clients and development clients;
  • Acquisition of new business from development clients and prospects in accordance with the client management process.
  • Identify and maintain regular contact with key business influencers at major brokers on assigned portfolio and beyond;
  • Provide focal point for clients, development clients and prospects within the AIG organisation.
  • Understand clients and development clients corporate and insurance strategies enabling the Client Director to complete and maintain an account profile; establish an account strategy and ensure the account plan is agreed and executed; be known to both the Client and Client Service Team within Broker;
  • Identify new and cross sell business opportunities from designated portfolio of clients and development clients and co-ordinate sales process in accordance with the client management process;
  • Qualify prospects and convert them to clients and development clients in accordance with the client management process
  • Provide framework and guidance for effective service delivery on assigned portfolio through the client management process;
  • Maintain a working knowledge of all products and be aware of AIG appetite across the board;

What you’ll need to succeed

  • Extensive track record of managing major corporate client relationships
  • Experience of corporate insurance programmes both UK and multinational, particularly across main General Insurance products
  • Strong written and verbal communication skills and proven interpersonal skills
  • Solid profile and reputation in the London commercial insurance market
  • Strong commercial background
  • Sales and business development experience

Ready to take your career to the next level? We would love to hear from you.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

Join us as a Client Director to grow your career at the forefront of insurance distribution.

Make your mark in Client and Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalised experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

How you will create an impact

Our Client Directors ensure retention of existing business and identify and deliver a constant stream of targeted new business opportunities across the range of AIG products, by developing and maintaining relationships within a designated portfolio of major companies and by securing strong relationships with key business influencers within the major brokers.

Responsibilities:

  • Ensure retention of all existing \”profitable\” business within assigned portfolio in line with product renewal strategies;
  • Develop and maintain an understanding and working relationship with each company within the assigned portfolio in accordance with the client management process;
  • Facilitate AIG Corporate relationships at all levels with clients and development clients;
  • Acquisition of new business from development clients and prospects in accordance with the client management process.
  • Identify and maintain regular contact with key business influencers at major brokers on assigned portfolio and beyond;
  • Provide focal point for clients, development clients and prospects within the AIG organisation.
  • Understand clients and development clients corporate and insurance strategies enabling the Client Director to complete and maintain an account profile; establish an account strategy and ensure the account plan is agreed and executed; be known to both the Client and Client Service Team within Broker;
  • Identify new and cross sell business opportunities from designated portfolio of clients and development clients and co-ordinate sales process in accordance with the client management process;
  • Qualify prospects and convert them to clients and development clients in accordance with the client management process
  • Provide framework and guidance for effective service delivery on assigned portfolio through the client management process;
  • Maintain a working knowledge of all products and be aware of AIG appetite across the board;

What you’ll need to succeed

  • Extensive track record of managing major corporate client relationships
  • Experience of corporate insurance programmes both UK and multinational, particularly across main General Insurance products
  • Strong written and verbal communication skills and proven interpersonal skills
  • Solid profile and reputation in the London commercial insurance market
  • Strong commercial background
  • Sales and business development experience
  • ACII preferable
  • Excellent IT skills

Ready to take your career to the next level? We would love to hear from you.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .

Functional Area:

SM – Sales & MarketingAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd

#J-18808-Ljbffr

Client Director employer: American International Group

At AIG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London. Our comprehensive Total Rewards Program ensures that our employees' health, wellbeing, and professional development are prioritised, while our commitment to inclusion and continuous learning creates an environment where everyone can thrive. Join us as a Client Director and be part of a team that not only values your contributions but also empowers you to make a meaningful impact in the insurance industry.
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Contact Detail:

American International Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Director

✨Tip Number 1

Network actively within the London commercial insurance market. Attend industry events, seminars, and conferences to meet key business influencers and potential clients. Building these relationships can give you an edge in understanding client needs and securing new business opportunities.

✨Tip Number 2

Stay updated on the latest trends and developments in corporate insurance programmes, especially those relevant to AIG's product lines. This knowledge will not only help you in discussions with clients but also demonstrate your commitment to the role and the industry.

✨Tip Number 3

Develop a strong personal brand that showcases your expertise in managing major corporate client relationships. Use platforms like LinkedIn to share insights, articles, and engage with others in the industry, which can help you stand out as a thought leader.

✨Tip Number 4

Prepare for interviews by practising how to articulate your experience in sales and business development. Be ready to discuss specific examples of how you've successfully retained clients and identified new business opportunities in previous roles.

We think you need these skills to ace Client Director

Client Relationship Management
Corporate Insurance Knowledge
Sales and Business Development
Strong Communication Skills
Interpersonal Skills
Market Knowledge of London Commercial Insurance
Account Management
Strategic Planning
Networking Skills
Cross-Selling Techniques
Prospecting and Qualifying Leads
Product Knowledge across AIG Offerings
Negotiation Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive track record in managing major corporate client relationships. Emphasise your experience with corporate insurance programmes, particularly in General Insurance products, to align with the job requirements.

Craft a Compelling Cover Letter: In your cover letter, showcase your strong written and verbal communication skills. Discuss specific examples of how you've successfully developed and maintained client relationships, and how you can contribute to AIG's client-centric framework.

Highlight Relevant Experience: When detailing your work history, focus on your sales and business development experience. Mention any achievements related to client retention and acquisition of new business, as these are key responsibilities for the Client Director role.

Showcase Your Knowledge of the Industry: Demonstrate your understanding of the London commercial insurance market and AIG's product offerings. This will show that you're not only qualified but also genuinely interested in the role and the company.

How to prepare for a job interview at American International Group

✨Know Your Clients

Before the interview, research AIG's major clients and their industries. Understanding their needs and challenges will help you demonstrate how you can effectively manage and grow these relationships.

✨Showcase Your Communication Skills

As a Client Director, strong communication is key. Prepare to discuss examples of how you've successfully engaged with clients and brokers in the past, highlighting your ability to build rapport and trust.

✨Demonstrate Your Sales Acumen

Be ready to talk about your experience in sales and business development. Share specific instances where you've identified new business opportunities and successfully converted prospects into clients.

✨Understand the Insurance Landscape

Familiarise yourself with the current trends in the insurance market, especially in corporate insurance programmes. This knowledge will show your commitment to the role and your ability to navigate the complexities of the industry.

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