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- Tasks: Be the face of our Covent Garden store, engaging customers and creating a fun shopping experience.
- Company: Join LUSH, the innovative, employee-owned brand known for its ethical cosmetics and commitment to sustainability.
- Benefits: Enjoy flexible hours, competitive pay, 50% product discount, and bonuses for your hard work.
- Why this job: This role offers a vibrant team culture, opportunities for growth, and a chance to make a positive impact.
- Qualifications: Passion for customer service, teamwork, and great communication skills are essential.
- Other info: Immediate start available with potential for permanent roles after the seasonal period.
Sales Assistant (Temporary)
Application Deadline: 6 August 2025
Department: Retail
Employment Type: Temporary
Location: Covent Garden
Compensation: £13.85 / hour
Description
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: Variety of contracts available. From 12-40 hours. (The offer of hours you recieve if sucessfull will be at management discretion but we will try and offer you the hours you want!) This role is a seasonal temporary role. Permanant roles will be available after the seasonal period, offers will be basd on performance.
Start Date/Induction: W/C Monday 18th August
Key Responsibilities
- Bring the magic of LUSH to customers in Covent Garden – London\’s newest Lush Store and Spa!
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Please note this role is for an immediate start.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday*
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Sales Assistant (Temporary) employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Temporary)
✨Tip Number 1
Familiarise yourself with LUSH's product range and values. Understanding their commitment to ethical practices and customer experience will help you connect with the brand during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical setting. Think about how you can create memorable experiences for customers, as this role heavily focuses on engaging with them.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. This position requires collaboration with colleagues, so think of examples from past experiences where you've successfully worked as part of a team.
✨Tip Number 4
Show enthusiasm for the role and the brand during any trial shifts or interviews. Your passion for LUSH and its products can set you apart from other candidates and leave a lasting impression.
We think you need these skills to ace Sales Assistant (Temporary)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand LUSH's values and culture. They pride themselves on diversity and exceptional customer service, so reflect this in your application by showcasing your passion for these areas.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Use specific examples that demonstrate your ability to engage with customers and work as part of a team, as these are key aspects of the Sales Assistant role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their mission of providing exceptional customer experiences and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as a polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss past experiences where you collaborated with colleagues to achieve common goals, and how you contributed to a positive work environment.
✨Know the Brand Inside Out
Familiarise yourself with the company's values, products, and mission. Being able to discuss what makes the brand unique and how it aligns with your own values will impress the interviewers.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play exercises during the interview. Practice how you would engage with customers, provide product recommendations, and handle various customer service situations to showcase your skills.
