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For Companies At a Glance
- Tasks: Engage with healthcare professionals through calls and events to promote our services.
- Company: Join M3 EU, a leader in healthcare innovation and digital solutions.
- Benefits: Enjoy 25 days annual leave, bonuses, life cover, and gym discounts.
- Why this job: Be part of a dynamic team making a real impact in global healthcare.
- Qualifications: Excellent communication skills and experience in customer-facing roles required.
- Other info: Opportunity for hybrid work and involvement in cutting-edge healthcare projects.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
About the Business Division:
This role is part of ONE Health Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas of Media Buying, Creative and Content, and Email, currently employing a team of 32. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.
Job Description
Overview of the role
The position focuses on researching and engaging with healthcare professionals by contacting them by phone or attending professional events to represent the company. This is an exciting opportunity for an energetic and confident person with excellent communication skills to join our operation team.
As a Lead Generation Specialist, your key responsibility will be to contact our current client base as well as new potential contacts and ensure all information is up-to-date and accurate on the CRM system.
The ideal candidate will need to maintain a friendly yet assertive manner whilst holding the ability to answer questions and remain calm under pressure, with the goal of inviting key personnel to register for our service.
Responsibilities:
- Promoting our services, both face-to-face by meeting them at events, and via outgoing telephone calls
- Pro-actively approach senior personnel within the healthcare industry
- Utilise CRM software and other lead management tools to track lead interactions and monitor progress
- Check the accuracy of the details we hold about those organisations, and about the individuals working within those organisations.
- Create and manage contacts with the Microsoft Dynamics CRM system
- Provide activity reports and valuable insights as required
Qualifications:
- Must be able to demonstrate excellent verbal communication skills
- Must be able to communicate in a confident, clear and polite manner
- Must be able to prioritise / organise workflow
- Must be able to work co-operatively with other members of the Data Team
- Have experience in face-to-face/telephone engagements within a marketing, customer service or promotional setting
- Proficient with CRM software
- Proven ability in a customer-facing role
Additional Information
About M3 EU:
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Benefits:
- 25 days annual leave
- Participation in a company bonus scheme linked to personal and company performance
- Group Life Cover 4x salary
- Pension 4%/4% employee/employer contributions
- Vitality medical after probation
- Staff discount scheme
- Discounted gym membership
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Events Assistant employer: M3 Global Research
Contact Detail:
M3 Global Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Assistant
✨Tip Number 1
Familiarise yourself with the healthcare industry and current trends. This knowledge will help you engage confidently with healthcare professionals and demonstrate your understanding of their needs during conversations.
✨Tip Number 2
Practice your communication skills, especially in a face-to-face setting. Role-playing scenarios with friends or family can help you become more comfortable and assertive when approaching potential contacts at events.
✨Tip Number 3
Get to know the CRM software that the company uses, such as Microsoft Dynamics. Familiarity with this tool will not only boost your confidence but also show your proactive approach to managing leads effectively.
✨Tip Number 4
Network within the healthcare community by attending relevant events or joining online forums. Building connections can provide valuable insights and may even lead to referrals, making you a more attractive candidate for the role.
We think you need these skills to ace Events Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Events Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or marketing roles. Highlight any experience you have with CRM software and face-to-face engagements, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences that demonstrate your communication skills and ability to work under pressure, which are essential for this position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Events Assistant.
How to prepare for a job interview at M3 Global Research
✨Showcase Your Communication Skills
As the role requires excellent verbal communication, practice articulating your thoughts clearly and confidently. Prepare to demonstrate how you've successfully engaged with clients or professionals in previous roles.
✨Familiarise Yourself with CRM Software
Since proficiency in CRM software is essential, make sure you understand how these systems work. If possible, review Microsoft Dynamics CRM beforehand and be ready to discuss your experience with similar tools.
✨Research the Healthcare Industry
Understanding the healthcare sector will give you an edge. Familiarise yourself with current trends, key players, and challenges within the industry to show your genuine interest and knowledge during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and engage with senior personnel. Think of examples from your past experiences where you maintained composure and effectively communicated under challenging circumstances.
