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- Tasks: Assist customers and ensure a safe, friendly environment during night shifts.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, paid holidays, and 25% off in-store goods.
- Why this job: Be part of a dynamic team with opportunities for growth and well-being support.
- Qualifications: Passion for customer service; no prior experience required, training provided.
- Other info: Access to wellness programs and competitive pay rates.
The predicted salary is between 24000 - 36000 £ per year.
Customer service assistant – nights About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. What you get Flexible hours Career progression Paid holiday 25% discount on in store goods *exclusions apply Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services) Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme) Shopping and leisure discounts Free barista style hot drinks Family leave Competitive pay rates Pension scheme Share save scheme Find out more about our benefits here What we are looking for Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp. What you will be responsible for Making sure that safety of yourself, your colleagues, and the customer, in line…
Customer Service Assistant - Nights employer: bp retail Careers
Contact Detail:
bp retail Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Nights
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not in retail.
✨Tip Number 2
Highlight your ability to work in a team. Since this role emphasizes collaboration, be prepared to discuss how you’ve successfully worked with others to achieve common goals in fast-paced environments.
✨Tip Number 3
Familiarize yourself with bp's values and mission. Understanding what drives the company will help you align your answers with their expectations and demonstrate that you're a good fit for their culture.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since this is a night position, showing that you are adaptable and willing to work during those hours can set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant - Nights
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Customer Service Assistant position. Understand the key responsibilities and the skills required, especially the emphasis on teamwork and customer service.
Tailor Your CV: Customize your CV to highlight any relevant experience or skills that align with the job requirements. Even if you lack direct retail experience, emphasize your passion for customer service and any teamwork experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at bp and how you can contribute to their customer service goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp retail Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or situations, even if they are not retail-related.
✨Demonstrate Team Collaboration
Since the role emphasizes working as part of a collaborative team, be prepared to discuss experiences where you successfully worked with others. Highlight your ability to communicate effectively and support your teammates in a fast-paced environment.
✨Emphasize Adaptability
The retail environment can change rapidly, so it's important to showcase your adaptability. Share instances where you had to adjust to new situations or learn quickly on the job, demonstrating that you can thrive in a dynamic setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you understand if the company aligns with your career goals.
