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- Tasks: Help big-name companies solve their toughest data challenges and teach them about our innovative solutions.
- Company: Join Hightouch, a leading company in customer data strategy with a $1.2B valuation.
- Benefits: Enjoy a remote-first policy, competitive salary, equity options, and a supportive team culture.
- Why this job: Make a meaningful impact by empowering businesses to leverage their data for personalised experiences.
- Qualifications: 2+ years of sales experience, strong communication skills, and a passion for data solutions.
- Other info: Open to diverse backgrounds; we value intellectual curiosity and a growth mindset.
The predicted salary is between 43200 - 54000 £ per year.
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.
Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About The Role
Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Commercial Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them.
We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.
What We\’re Looking For
- 2+ years sales experience with at least 1+ years of that being into mid-market companies
- Strong discovery and interpersonal skills
- Intellectual curiosity, high ambition and humility
- Experience selling Martech and/or Data Solutions
- Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API\’s
Bonus If You Have
- Experience with Customer Data Platforms
The salary range for this position is $160,000-190,000 USD (on target earnings) per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
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Mid-Market Solutions Engineer employer: Rappi
Contact Detail:
Rappi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Market Solutions Engineer
✨Tip Number 1
Familiarise yourself with Hightouch's Composable Customer Data Platform and AI Decisioning platform. Understanding these products will help you articulate how you can add value to potential clients and demonstrate your technical knowledge during discussions.
✨Tip Number 2
Network with professionals in the Martech and Data Solutions space. Attend industry events or webinars where you can meet people who work at companies like Hightouch, as personal connections can often lead to job opportunities.
✨Tip Number 3
Brush up on your sales techniques, especially those related to mid-market companies. Being able to showcase your experience in this area will be crucial, so consider role-playing scenarios where you explain complex data solutions to non-technical stakeholders.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've successfully navigated challenges in previous roles. Hightouch values a first-principles mindset, so think of examples that highlight your ability to innovate and adapt in fast-paced environments.
We think you need these skills to ace Mid-Market Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Mid-Market Solutions Engineer position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your sales experience, particularly in mid-market companies. Mention any specific achievements or projects that demonstrate your skills in data solutions and customer engagement.
Showcase Communication Skills: Since the role requires strong communication abilities, provide examples of how you've effectively communicated technical concepts to non-technical stakeholders. This could be through previous job roles, presentations, or training sessions.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for helping customers solve their problems. Use this opportunity to express your intellectual curiosity and ambition, which are key traits Hightouch is looking for.
How to prepare for a job interview at Rappi
✨Understand the Product
Familiarise yourself with Hightouch's Composable Customer Data Platform and AI Decisioning platform. Be prepared to discuss how these tools can solve customer problems and enhance their data strategies.
✨Showcase Your Communication Skills
As a Solutions Engineer, you'll need to explain complex technical concepts to both technical and non-technical stakeholders. Practice articulating your thoughts clearly and concisely, perhaps even using examples from your past experiences.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've tackled challenges in sales or technical environments. Highlight your approach to understanding customer needs and crafting innovative solutions.
✨Exhibit a Growth Mindset
Hightouch values intellectual curiosity and ambition. Be ready to share how you've learned from past experiences and how you plan to continue growing in your role as a Solutions Engineer.
