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- Tasks: Help big-name companies solve tough data problems and teach them about our innovative solutions.
- Company: Join Hightouch, a leading company in customer data strategy with a $1.2B valuation.
- Benefits: Enjoy a remote-first policy, meaningful equity compensation, and a supportive team culture.
- Why this job: Be part of a mission-driven team that values compassion, innovation, and making a real impact.
- Qualifications: 4+ years sales experience, strong interpersonal skills, and familiarity with data solutions required.
- Other info: Open to diverse backgrounds; bonus if you have experience with Customer Data Platforms.
The predicted salary is between 136800 - 158400 £ per year.
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.
Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About The Role
Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for an EnterpriseSolutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them.
We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.
What We\’re Looking For
- 4+ years sales experience with at least 2+ years of that being into enterprise companies
- Strong discovery and interpersonal skills
- Intellectual curiosity, high ambition and humility
- Experience selling Martech and/or Data Solutions
- Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API\’s
Bonus If You Have
- Experience with Customer Data Platforms
The salary range for this position is 190,000-220,000 OTE (70/30 split) per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
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Enterprise Solutions Engineer- WEST employer: Rappi
Contact Detail:
Rappi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Solutions Engineer- WEST
✨Tip Number 1
Familiarise yourself with Hightouch's Composable Customer Data Platform and AI Decisioning platform. Understanding these products will help you articulate how you can add value to potential clients and demonstrate your technical knowledge during discussions.
✨Tip Number 2
Network with professionals in the Martech and Data Solutions space. Attend industry events or webinars where you can meet data engineers, product managers, and marketers. Building these connections can provide insights into customer needs and challenges, which is crucial for an Enterprise Solutions Engineer.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples from your past experiences where you've successfully addressed complex customer issues. Being able to discuss these scenarios will highlight your capability to innovate and provide solutions.
✨Tip Number 4
Demonstrate your strong communication skills by practising how to distil technical concepts into simple terms. This is essential when working with both technical and non-technical stakeholders, so being able to convey your ideas clearly will set you apart.
We think you need these skills to ace Enterprise Solutions Engineer- WEST
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Enterprise Solutions Engineer at Hightouch. Familiarise yourself with their mission and how they empower businesses through data.
Tailor Your CV: Highlight your relevant experience in sales, particularly with enterprise companies. Emphasise your skills in data solutions, cloud warehouses, and any experience with customer data platforms to align with what Hightouch is looking for.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for teaching and problem-solving. Mention specific examples of how you've successfully communicated technical concepts to non-technical stakeholders in the past.
Showcase Your Interpersonal Skills: In your application, provide examples that demonstrate your strong discovery and interpersonal skills. Highlight situations where you've effectively collaborated with both technical and non-technical teams to solve complex problems.
How to prepare for a job interview at Rappi
✨Understand the Product
Before your interview, make sure you have a solid understanding of Hightouch's Composable Customer Data Platform and AI Decisioning platform. Familiarise yourself with how these tools empower businesses to leverage their data effectively.
✨Showcase Your Communication Skills
As an Enterprise Solutions Engineer, you'll need to explain complex technical concepts to both technical and non-technical stakeholders. Prepare examples from your past experiences where you've successfully communicated intricate ideas in a simple manner.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your intellectual curiosity and ability to innovate when tackling customer data strategy issues.
✨Prepare for Technical Questions
Expect questions related to cloud warehouses, data engineering, and APIs. Brush up on your knowledge in these areas and be prepared to discuss how you've applied this knowledge in real-world scenarios.
