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- Tasks: Be the go-to IT guru, managing systems and supporting users daily.
- Company: Join a dynamic team at Heathrow, where innovation meets technology.
- Benefits: Enjoy flexible work options, competitive salary, and a bonus up to 12%.
- Why this job: Make an impact in IT while collaborating on exciting global projects.
- Qualifications: Tech-savvy individuals with knowledge of Active Directory and Windows Server are ideal.
- Other info: Office-based role with one day remote work; perfect for tech enthusiasts!
The predicted salary is between 36000 - 60000 £ per year.
IT & Support Specialist Heathrow Role: IT Support Specialist Location: Office-based in West Drayton, with the option to work one day a week from home. Hours: Monday – Friday, 08:00 AM – 4:00 PM (some flexibility required). Salary: £45,000 per annum. Bonus: Up to 12% of annual salary. Key Responsibilities Technical Expertise : Manage Active Directory (on-prem and Azure) for user identities. Support systems administration (Windows Server 2019/2022, Ubuntu LTS). Handle network devices and protocols with fundamental networking knowledge. Provide support for Microsoft Office 365 Cloud, IT asset management, and ancillary IT equipment. Ensure robust cybersecurity and risk management. Manage vendor relationships and oversee hardware/software maintenance. Operations & Collaboration : Act as the first point of contact for IT systems issues. Lead IT improvement projects locally and contribute to global IT initiatives. Deliver training on IT hardware/software and support users with company-assigned devices. Proactively resolve emergency IT issues and deliver timely updates on tasks and metrics. Strategic Initiatives :
IT & Systems Support employer: AVTAV
Contact Detail:
AVTAV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Systems Support
✨Tip Number 1
Familiarize yourself with Active Directory and Azure, as these are crucial for the role. Consider taking online courses or certifications to boost your technical expertise in these areas.
✨Tip Number 2
Brush up on your knowledge of Windows Server and Ubuntu systems. Being able to demonstrate hands-on experience or projects involving these operating systems can set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved IT issues in the past. Be ready to discuss specific scenarios during the interview to highlight your proactive approach.
✨Tip Number 4
Network with professionals in the IT field, especially those who work in support roles. Engaging with others can provide insights into the company culture and may even lead to referrals.
We think you need these skills to ace IT & Systems Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Active Directory, Windows Server, and Microsoft Office 365. Use specific examples to demonstrate your technical expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed. Mention your experience with cybersecurity and vendor management to stand out.
Showcase Problem-Solving Skills: Provide examples of how you've proactively resolved IT issues in the past. This could include emergency situations or improvements you've implemented in previous roles.
Highlight Collaboration Experience: Since the role involves collaboration and training, mention any experience you have in leading projects or training others. This will show that you're not just technically skilled but also a team player.
How to prepare for a job interview at AVTAV
✨Show Your Technical Expertise
Be prepared to discuss your experience with Active Directory, Windows Server, and Ubuntu. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your technical skills and problem-solving abilities.
✨Demonstrate Your Communication Skills
As the first point of contact for IT issues, effective communication is key. Practice explaining complex technical concepts in simple terms, as you may need to train users or collaborate with non-technical staff.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle emergency IT issues or manage vendor relationships. Think of examples from your past experiences where you successfully navigated similar situations.
✨Research the Company Culture
Understanding the company's values and culture can help you tailor your responses. Be ready to discuss how your work style aligns with their approach to IT support and collaboration.
