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- Tasks: Manage housing estates, ensuring safe homes and excellent customer service.
- Company: Join Home Group, a leader in creating vibrant communities.
- Benefits: Enjoy a competitive salary, health cash plan, and supportive work culture.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in customer service and community engagement is a plus.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 32000 - 38000 £ per year.
Housing Manager Buckinghamshire, Milton Keynes Permanent, Full Time (37.5 hours per week) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan! Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team across Northamptonshire and Milton Keynes. Youll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager Youll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods. Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. Managing our voids process including liaising with local authorities. Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. Fancy going home each day knowing that you have helpe…
Housing Manager employer: Home Group
Contact Detail:
Home Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager
✨Tip Number 1
Familiarize yourself with the local housing policies and community needs in Buckinghamshire and Milton Keynes. Understanding the specific challenges and opportunities in these areas will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those working in community engagement or customer service roles. Building relationships can provide valuable insights and potentially lead to referrals for the Housing Manager position.
✨Tip Number 3
Prepare to discuss your experience with managing anti-social behavior and how you've successfully engaged with communities in the past. Real-life examples will showcase your ability to handle the responsibilities of the role effectively.
✨Tip Number 4
Research Home Group's values and mission. Aligning your personal values with theirs during the interview will show that you're not just looking for a job, but are genuinely interested in contributing to their goals and improving local neighborhoods.
We think you need these skills to ace Housing Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Customer Service Skills: Since the role emphasizes first-class customer service, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to engage with customers and resolve issues effectively.
Showcase Community Engagement Experience: If you have experience working within communities or managing estates, be sure to include this in your application. Discuss any initiatives you've led or participated in that improved local neighborhoods.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your passion for community work and housing management. Mention why you want to work for Home Group specifically and how your values align with theirs.
How to prepare for a job interview at Home Group
✨Show Your Community Engagement Skills
As a Housing Manager, you'll be the face of the community. Be prepared to discuss your previous experiences in engaging with residents and how you’ve proactively improved local neighborhoods.
✨Demonstrate Customer Service Excellence
Highlight your commitment to delivering first-class customer service. Share specific examples of how you've handled customer queries or complaints effectively in the past.
✨Understand the Importance of Safety and Compliance
Familiarize yourself with safety and compliance checks relevant to housing management. Be ready to discuss how you would ensure these standards are met in your role.
✨Prepare for Questions on Anti-Social Behaviour Management
Think about strategies you've used to manage anti-social behaviours in previous roles. Be ready to share your approach and any successful outcomes you've achieved.
