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- Tasks: Become a trusted advisor, guiding customers to maximise Pendo's platform value.
- Company: Join Pendo, a high-growth AI product experience platform transforming user engagement.
- Benefits: Enjoy competitive salary, career growth, and a dynamic, inclusive culture.
- Why this job: Make an impact in a fast-paced environment while working with top brands.
- Qualifications: 5+ years in technical roles, 3+ years pre-sales experience, and a passion for AI.
- Other info: Pendo values diversity and offers accommodations for applicants with disabilities.
The predicted salary is between 128000 - 160000 £ per year.
Pendo is a high-growth, pre-IPO company seeing 30% YoY growth, revolutionizing how users interact with software—and our customers love it! We empower businesses to create exceptional product experiences, driving adoption and engagement at scale.
As a Senior Sales Engineer, you’ll be a trusted technical advisor and strategic partner to prospects and customers, helping them unlock the full value of Pendo’s platform.
Why this role?
Impact: You’ll shape how the world’s leading enterprises drive software adoption and user engagement.
Growth: Our SE team doubled in 2024, offering real career acceleration.
Culture: Pendo lives its values—our leadership invests in our people, and our customers rave about us.
Autonomy & Influence: Take ownership, drive strategic deals, and work cross-functionally across the org.
Role Responsibilities
- Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
- Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
Minimum Qualifications
- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
- 3+ years of pre-sales experience, preferably in SaaS or software platforms.
- Experience in value-based selling frameworks likeMEDDICC (or similar).
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win.
Preferred Qualifications
- Experience selling digital adoption, digital transformation, or change management solutions.
- Familiarity withproduct teams and their unique challenges.
- Experience withSalesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
- Startup/scale-up experience whereprocesses evolve fast and adaptability is key.
- Ability to speak French and or German fluently
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society\’s experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo\’s future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected salary range for this role to be performed in London, UK is £128,000 – £160,000 (70/30 split) *Exceptional candidates may be considered above this range.
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
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Senior Sales Engineer - EMEA employer: Pendo.io
Contact Detail:
Pendo.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Engineer - EMEA
✨Tip Number 1
Familiarise yourself with Pendo's platform and its AI capabilities. Understanding how their product enhances user engagement and drives software adoption will allow you to speak confidently about its value during interviews.
✨Tip Number 2
Network with current or former employees of Pendo on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Senior Sales Engineer role.
✨Tip Number 3
Prepare to discuss your experience with value-based selling frameworks, particularly MEDDICC. Be ready to share specific examples of how you've successfully applied these methodologies in previous roles.
✨Tip Number 4
Stay updated on industry trends related to AI and digital transformation. Being able to discuss recent developments and how they impact customer needs will demonstrate your passion and expertise during the interview process.
We think you need these skills to ace Senior Sales Engineer - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing technical roles, especially with enterprise accounts. Emphasise your pre-sales experience and any familiarity with SaaS or software platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI and how it aligns with Pendo's mission. Mention specific experiences that demonstrate your ability to deliver impactful demos and solve technical challenges.
Showcase Technical Expertise: Include examples of your hands-on technical skills, such as web technologies (HTML, CSS, JavaScript) or mobile technologies. Highlight any experience with integrations and data privacy, as these are crucial for the role.
Prepare for the Interview: Research Pendo’s platform and be ready to discuss how you would approach driving software adoption and user engagement. Prepare to share insights on industry trends and how they relate to Pendo's offerings.
How to prepare for a job interview at Pendo.io
✨Understand Pendo's Platform
Before the interview, make sure you have a solid grasp of Pendo's product experience platform. Familiarise yourself with its AI capabilities and how it helps companies drive user engagement and software adoption. This knowledge will allow you to speak confidently about how you can contribute as a Senior Sales Engineer.
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on technical skills, especially in web technologies like HTML, CSS, and JavaScript. Highlight any experience you have with REST APIs and how you've used these skills in previous roles to solve customer challenges.
✨Demonstrate Value-Based Selling Skills
Since the role requires experience in value-based selling frameworks like MEDDICC, be ready to share specific examples of how you've successfully applied these methodologies in past sales scenarios. This will show your understanding of the sales process and your ability to drive business outcomes.
✨Prepare for Technical Questions
Expect to face questions regarding security, integrations, and data privacy. Prepare clear and confident responses that demonstrate your ability to address customer concerns effectively. This will showcase your capability as a trusted technical advisor.
