Senior Centre Manager

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About us:

King\’s Business School asks challenging questions of business and wider society like: What is the meaning of work? Should business be more sustainable and ethical? What is modern slavery? Are AI and big data the future of finance?

King\’s Business School (KBS) contributes towards answering these questions, changing the way business works whilst tackling the world\’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

The faculty incorporates seven academic departments with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer, alongside several vibrant institutes and centres within which the role holder will be based.

About the role:

The Senior Centre Manager will play a key role in leading professional services support for KBS\’ portfolio of research centres and institutes. They will lead the professional services team function and work in close collaboration with Centre and Institute Directors and KBS Professional Service Heads to set and define operational, communications, research and impact and knowledge exchange activity, strategy and process.

They will support Centre and Institute Directors to define the scope and scale of operations and communications strategy and objectives, ensuring the ambitions also meet wider strategic objectives of KBS.

Responsibilities span a broad range of activity, for example ensuring financial sustainability through a pipeline of grants and income, oversight of a portfolio of budgets, ensuring shared learning and practice in operations, communications, impact and knowledge exchange across all centres and institutes, and capturing outputs and knowledge to share effectively across internal and external boundaries.

They will lead and line manage the Centres and Institutes Business Operations team comprising of two Centre Managers, two Senior Business Operations Officers, and one Communications and Engagement Officer.

This is a full-time post (35 Hours per week) – part time considered at a minimum commitment of 0.8 FTE (28 hours per week). The role is offered on an indefinite contract. We would also consider applications for job-sharing and flexible working requests.

King\’s Business School operates a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus.

King\’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.

Benefits of working at King\’s College London:

King\’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning:

• We support staff to maintain a work/life balance

• Flexible working and parental leave opportunities

• Reduced membership rates for staff at gyms at three of our campuses

• An Employee Assistance Programme which provides free, confidential advice on both home and work concerns

• 30 days annual leave (or pro-rata for part time) plus UK bank holidays and four additional concessionary closure days over Christmas

• An occupational pension scheme with generous employer contributions, and opportunity for additional personal contributions

• Season ticket loans and being part of the cycle to work scheme

• Free coffee / fruit scheme from King\’s College Food outlets (restrictions apply)

• Membership of My King\’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion

Full information on staff benefits: Staff Benefits – King\’s College London (kcl.ac.uk)

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to degree level or a minimum of 5 years professional experience in programme or portfolio management, research management, communications, impact or knowledge exchange
2. Adept at understanding, analysing and presenting data to a wide-ranging audience, and using data and information to make informed business decisions
3. Experience of managing complex multi-functional portfolios, teams and activities, monitoring and reporting on strategic and operational activity and financial performance
4. Experience of delivering communications, knowledge exchange and / or public policy activity including drafting communications strategy, developing high impact content in a range of media and engaging internal and external stakeholders to deliver communications plans and objectives.
5. Excellent interpersonal skills, including ability to interact with and influence a wide variety of stakeholders
6. Experience of managing large or complex budgets, and monitoring and acting on financial performance and efficiencies alongside good numeracy skills and translation
7. Experience leading, managing or mentoring individuals or teams, including supporting development and workload planning, with an inclusive management style.
8. Commitment to continuous improvement and building an efficient and effective team and operational service

Desirable criteria

1. Project Management, research management, marketing, communications or other similar equivalent qualification or training
2. Experience working in Higher Education, research, academic, or policy related environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click \”Apply Now\”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

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