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- Tasks: Join us as a Housing Officer, improving lives and communities in Scarborough and Whitby.
- Company: Beyond Housing is an ethical organisation dedicated to transforming lives through quality housing services.
- Benefits: Enjoy agile working, generous holidays, competitive salaries, and a supportive work environment.
- Why this job: Make a real impact while working in a collaborative and inspiring culture that values your contributions.
- Qualifications: Passion for community service and a commitment to enhancing customer experiences are essential.
- Other info: Apply by 8 August 2025; early applications may close the vacancy sooner.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for someone enthusiastic and passionate about playing a key role in improving the lives of our residents and promoting positive change within our communities.
In this role,you will cover Scarborough, Whitby, and surrounding areas.
Providing an effective and high-performing housing management service for current and future customers, you will be a specialist in your field, with excellent knowledge and a commitment to tenancy sustainment and enhancing customer experiences.
You will be responsible for coordinating services for your area’s customers, drawing input and support from colleagues and services within your local team and across Beyond Housing.
If you\’re ready to take on this challenge, we would love to discuss it with you! Apply today.
If you\’d like to learn more about the role, please contactTanya Doveon07967 453611.
The closing date for applications isFriday 8 August 2025. Applications will be reviewed throughout the advertising period, and we may close it early if enough applications are received. We are not working with recruitment agencies for this vacancy.
Pay award pending minimum 2.2%.
Who isBeyond Housing?
We are proud to be an ethical organisation, deeply embedded in our local communities. With over 15,000 homes, 30,000 customers and 750 colleagues, we\’re changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for peoplewho are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!
We have ambitious plans for further impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.
At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Why choose us?
The team here at Beyond Housing genuinely cares about the work we do to transform the lives of our customers. We think this is a pretty big reason to love your career at Beyond Housing, and that’s why our benefits package shows Beyond Housing genuinely cares about its teams too.
Here are some details of our employment package:
- Agile working – to give you that positive work-life balance. This enables you to work up to two days from home (if your role is suitable for that) after you have settled in and learned the ropes
- Generous holiday entitlement (up to 39 days including bank holidays after 5 years’ service) with the ability to purchase more if you wish
- Impressive salaries that match the market rate, with a commitment to an annual cost of living rise
- Commitment to paying the Real Living Wage as defined by the Living Wage Foundation
- Competitive pension scheme with generous employer contributions, to help you plan financially for your retirement
- Life assurance to look after your loved ones should the worst happen to you, and generous time off for bereavement if the worst happens to your loved ones
- Health cash plan, to claim back basic medical expenses such as optical, dental, and complementary therapies, along with free flu jabs to keep you tip-top
- A much-needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
- Recognition schemes such as weekly ‘Cheers For Peers’, ‘Star of the Quarter’ and our prestigious annual Star Awards event
- Long service awards every 5 years
- Cycle to work scheme and cycle parking (if you’ve got the legs for it)
- Cashback and discounts scheme covering a range of well-known retailers and leisure providers to help your money go further
- Salary sacrifice electric vehicle lease scheme to support cost effective green travel
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Housing Officer employer: Beyond Housing
Contact Detail:
Beyond Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local communities of Scarborough and Whitby. Understanding the specific needs and challenges faced by residents in these areas will help you demonstrate your commitment to improving their lives during interviews.
✨Tip Number 2
Showcase your knowledge of tenancy sustainment strategies. Be prepared to discuss how you would enhance customer experiences and support residents in maintaining their tenancies, as this is a key aspect of the Housing Officer role.
✨Tip Number 3
Network with professionals in the housing sector. Attend local community events or workshops related to housing management to build connections and gain insights that could be beneficial in your application and interview process.
✨Tip Number 4
Align your values with those of Beyond Housing. Research their mission and values thoroughly, and be ready to articulate how your personal values resonate with theirs, especially regarding community engagement and ethical practices.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housing Officer. Highlight your enthusiasm for improving residents' lives and your commitment to tenancy sustainment in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with Beyond Housing's values. Emphasise any previous roles in housing management or community services that demonstrate your ability to enhance customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples of how you've contributed to positive change in previous positions and how you can bring that same energy to Beyond Housing.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a role like this.
How to prepare for a job interview at Beyond Housing
✨Show Your Passion for Community Improvement
Make sure to express your enthusiasm for enhancing the lives of residents and promoting positive change. Share specific examples from your past experiences where you've made a difference in your community or helped individuals in need.
✨Demonstrate Your Knowledge of Housing Management
Be prepared to discuss your understanding of housing management services and tenancy sustainment. Familiarise yourself with current trends and challenges in the housing sector, especially those relevant to Scarborough and Whitby.
✨Emphasise Collaboration Skills
Since the role involves coordinating services and drawing support from colleagues, highlight your ability to work collaboratively. Provide examples of how you've successfully worked in teams to achieve common goals.
✨Align with Company Values
Research Beyond Housing's values and be ready to discuss how your personal values align with theirs. Show that you understand their mission and are committed to living out those values in your work.
