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- Tasks: Lead a motivated team, ensuring efficient cash operations and outstanding customer service.
- Company: Join Loomis UK, a leader in cash handling and security services across the UK.
- Benefits: Enjoy 33 days annual leave, life assurance, discounts, and career progression opportunities.
- Why this job: Be part of a supportive culture where your contributions are valued and you can grow.
- Qualifications: Previous experience as a Shift Manager with strong leadership and communication skills required.
- Other info: Flexible working hours and ongoing training provided for personal and professional development.
The predicted salary is between 28000 - 35000 £ per year.
Our Edinburgh Cash Centre is seeking an experienced Shift Manager to join our team.
Hours: 40 hours per week
Salary: £32,000 – £35,000, depending on experience
Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?
As a Shift Manager at Loomis, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.
This is a great opportunity for someone with a high level of integrity to develop within Loomis UK – one of the market leaders in our industry.
Who are we?
Loomis UK has a strong national presence and is part of the Loomis Group, a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses.
The role
As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area.
The successful applicant will manage the day-to-day operational performance, being responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets.
You will champion our Customer First approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards.
About You
To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills.
We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team.
Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role.
Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.
The values of our organisation – People, Service, Integrity are fundamental to shaping our culture and the way we manage our business.
We also have some specific criteria that you will need to meet:
- You must be able to pass criminal record, personal credit and ID checks
- You must have verifiable 5-year employment/unemployment/educational history
In Return We Offer The Following
- 33 days annual leave per year (including bank holidays)
- Life Assurance
- Employee Assistance Programme (EAP)
- A safe and supportive culture
- MyRewards over 3000 discounts for everyday life
- Pension scheme
- Cycle to Work scheme
- Progression opportunities
You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities.
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.
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Shift Manager employer: Capital Stock Lending
Contact Detail:
Capital Stock Lending Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Loomis UK and their services. Understanding their cash handling solutions and customer service approach will help you demonstrate your knowledge during the interview, showing that you're genuinely interested in the role.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've motivated teams and managed operations effectively, as this is crucial for the Shift Manager position.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since the role emphasises a 'Customer First' philosophy, think of instances where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Be ready to talk about your flexibility and availability. As a key holder, you'll need to respond to alarms outside of regular hours, so demonstrating your willingness to adapt to varying schedules will be beneficial.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Shift Manager or in similar roles. Focus on leadership skills, customer service experience, and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of Loomis UK's values and how your experience aligns with their Customer First approach. Be sure to include examples of how you've successfully led teams in the past.
Highlight Key Skills: In your application, emphasise key skills such as communication, integrity, attention to detail, and customer focus. These are crucial for the Shift Manager position and should be evident in your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a managerial role.
How to prepare for a job interview at Capital Stock Lending
✨Showcase Your Leadership Skills
As a Shift Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, motivating staff, and handling conflicts. Use specific examples to illustrate how you've successfully led a team in the past.
✨Demonstrate Customer Focus
Loomis values exceptional customer service. Prepare to share instances where you went above and beyond for customers. Highlight your understanding of customer needs and how you ensured satisfaction in your previous roles.
✨Understand the Company and Its Services
Familiarise yourself with Loomis UK and its cash handling services. Being knowledgeable about their operations will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of potential challenges a Shift Manager might face and how you would handle them, especially in terms of operational performance and team management.
