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- Tasks: Help top e-commerce businesses boost performance through AI-powered solutions.
- Company: Bloomreach is revolutionising customer connections with AI-driven personalisation.
- Benefits: Enjoy flexible working hours, remote options, and a generous professional development budget.
- Why this job: Join a culture of freedom and trust, making a real impact in the e-commerce world.
- Qualifications: 2-3 years in consulting, knowledge of e-commerce, and excellent communication skills required.
- Other info: Opportunity to work globally with a stellar company culture and strong employee support.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Business Consultant role at Bloomreach
Join to apply for the Business Consultant role at Bloomreach
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Bloomreach is building the worldâs premier agentic platform for personalization .Weâre revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We\’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- Weâre making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise â available on demand, at every touchpoint in their journey.
- We\’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we\’re building all of that on the intelligence of a single AI engine â Loomi AI â so that personalization isn\’t only autonomousâŚit\’s also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
We are currently expanding our Professional Services team, and weâre looking for a new Business Implementation Consultant .
- Do you want to help top e-commerce businesses boost their performance?
- Serve clients and get experience globally (offices in Amsterdam, Bratislava, Prague, London, Moscow, New York, Atlanta and Charlotte).
- Want to have immediate, tangible results?
Tasks and responsibilities:
- As a business consultant you will be responsible for delivering value to Bloomreachâs clients through the deployment and use of the Engagement Platform
- You will be supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment
- You will be a key advisor for clients regarding e -commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies
- You will responsible for building strong relationships with clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI
- In collaboration with Customer Success Manager you will be responsible for developing business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics
- On top of the overall knowledge, you will become an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise
- You will play a pivotal role in clientsâ onboarding, platform adoption and product features utilization
- You will be collaborating with various internal teams to build services focused around the product and contribute for internal process improvement
What we expect of the candidate:
- Ideally 2-3 years of experience in a consulting role within a SaaS environment
- Working knowledge of at least one of the Bloomreach Engagement platform features
- Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations, e-commerce
- Knowledge of ecommerce business and business trends, and the ability to understand clientsâ business models and adapt consulting approach accordingly
- Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills
- Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way
- Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study
- Native or professional fluency in English.
More things you\’ll like about Bloomreach:
Culture:
- A great deal of freedom and trust. At Bloomreach we donât clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
- We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We\’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
- We believe in flexible working hours to accommodate your working style.
- We work virtual-first with several Bloomreach Hubs available across three continents.
- We organize company events to experience the global spirit of the company and get excited about what\’s ahead.
- We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.
- The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
- We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
- Our resident communication coach Ivo VeÄeĹa is available to help navigate work-related communications & decision-making challenges.*
- Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
- Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
- The Employee Assistance Program — with counselors — is available for non-work-related challenges.*
- Subscription to Calm – sleep and meditation app.*
- We organize âDisConnectâ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
- Restricted Stock Units or Stock Options are granted depending on a team memberâs role, seniority, and location.*
- Everyone gets to participate in the company\’s success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries — Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn\’t suit you, but you know someone who might be a great fit, share it – we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Consulting, Information Technology, and Sales
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Industries
Software Development, Advertising Services, and IT Services and IT Consulting
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Business Consultant employer: Bloomreach
Contact Detail:
Bloomreach Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Consultant
â¨Tip Number 1
Familiarise yourself with the Bloomreach Engagement platform. Understanding its features and capabilities will not only help you during interviews but also demonstrate your genuine interest in the role.
â¨Tip Number 2
Network with current or former employees of Bloomreach on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
â¨Tip Number 3
Prepare to discuss specific examples from your past consulting experiences that align with the responsibilities of the Business Consultant role. Highlighting your problem-solving skills and how you've driven results for clients will set you apart.
â¨Tip Number 4
Stay updated on the latest trends in e-commerce and digital marketing. Being knowledgeable about industry developments will allow you to speak confidently about how you can contribute to Bloomreach's mission during your discussions.
We think you need these skills to ace Business Consultant
Some tips for your application đŤĄ
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Consultant role at Bloomreach. Understand the key responsibilities and required skills, such as experience in consulting within a SaaS environment and knowledge of e-commerce.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your consulting skills, familiarity with the Bloomreach Engagement platform, and any specific achievements in e-commerce or digital marketing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background and skills can contribute to Bloomreach's mission of enhancing customer journeys through AI-powered solutions.
Showcase Your Soft Skills: In your application, highlight your consulting skills, such as clear communication, problem-solving abilities, and relationship-building expertise. These are crucial for a Business Consultant role and will set you apart from other candidates.
How to prepare for a job interview at Bloomreach
â¨Understand Bloomreach's Vision
Before your interview, make sure you grasp Bloomreach's mission to revolutionise customer connections through AI. Familiarise yourself with their Engagement Platform and how it personalises the customer journey, as this will show your genuine interest in the role.
â¨Showcase Your Consulting Skills
Prepare to discuss your previous consulting experiences, particularly in SaaS environments. Highlight specific examples where you've successfully gathered business requirements or improved client KPIs, as this aligns directly with the responsibilities of a Business Consultant at Bloomreach.
â¨Demonstrate E-commerce Knowledge
Brush up on current e-commerce trends and be ready to discuss how they impact businesses. Understanding concepts like customer lifetime value and marketing automation will help you connect your expertise to the needs of Bloomreach's clients.
â¨Prepare Questions for Your Interviewers
Think of insightful questions to ask during your interview. This could include inquiries about the team dynamics, the challenges faced by clients, or how success is measured within the role. Engaging your interviewers shows your enthusiasm and critical thinking skills.
