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- Tasks: Lead and inspire a team while delivering exceptional customer service in a fun retail environment.
- Company: Join Petstock Group, a leader in the pet care industry with over 20 years of experience.
- Benefits: Enjoy a supportive culture, opportunities for growth, and a chance to work with pets every day!
- Why this job: Be part of a friendly team that values inclusivity and personal development while making a positive impact.
- Qualifications: Previous retail leadership experience or readiness to step up, with strong sales and team-building skills.
- Other info: Diversity is celebrated here; we encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Retail Store Manager | Birkenhead Point role at Petstock Group
1 day ago Be among the first 25 applicants
Join to apply for the Retail Store Manager | Birkenhead Point role at Petstock Group
As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years!
We are currently on the lookout for passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for!
Here is what you can expect to be doing day to day when you join our fun, friendly & inclusive team!
A day in the life… Petstock Birkenhead Point
- Lead by example, mentoring & inspiring your team on a daily basis
- Coach your team to achieve & develop their knowledge and skills
- Lead from the front, providing an exceptional customer experience
- Create strong safety mindset with commitment to create a culture of safety within your team
- Recruit, onboard, and induct high calibre new Team Members
- Be responsible for stock management, ensuring stock is maintained and accurate & the team are aware of stock integrity processes
- Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide
- Create a fun, supportive culture instore where your team loves coming to work every day
- Pro-actively support local marketing opportunities and sponsorships
What We Need…
- Experience in a similar store leadership role or ready to take that next step up in your retail management career
- Demonstrated success in driving sales
- Strong leadership with ability to motivate and build a high performing team, with a positive culture
- High degree of resilience & ability to priorities and manage conflicting priorities
- Ability to create a positive culture of safety
- Demonstrated ability to achieve & exceed sales targets
- Established business acumen
- Ability to be flexible in order to meet changing work conditions
- High degree of interpersonal & communication skills
If this sounds like you and you are ready to take the next step in your retail leadership career, apply online today!
Our recruitment process will look something like this…
- Introductory phone screen – One of our friendly team members will reach out to discuss you and the role
- Face to Face Interview – get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.
- Pre employment checks – which include both reference and police checks
Our diversity makes us better…we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Not the role for you? Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities – https://www.petstockgroup.com.au/careers
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Retail Store Manager | Birkenhead Point employer: Petstock Group
Contact Detail:
Petstock Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager | Birkenhead Point
✨Tip Number 1
Familiarise yourself with the Petstock Group's values and mission. Understanding their commitment to pets and customer service will help you align your answers during interviews and demonstrate your passion for the role.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team, drove sales, or created a positive work culture, as these are key aspects of the Retail Store Manager role.
✨Tip Number 3
Research the latest trends in pet care and retail management. Being knowledgeable about current products and services will not only impress your interviewers but also show your commitment to staying informed in the industry.
✨Tip Number 4
Network with current or former employees of Petstock Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Retail Store Manager | Birkenhead Point
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your leadership skills, sales achievements, and any specific examples of how you've motivated a team or improved customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for pet care and how it aligns with the values of Petstock Group. Mention specific experiences that demonstrate your ability to lead a team and drive sales.
Showcase Your Leadership Style: During the application process, emphasise your leadership style. Provide examples of how you have successfully coached and mentored team members, and how you create a positive work culture.
Highlight Relevant Skills: Make sure to include key skills mentioned in the job description, such as resilience, business acumen, and communication skills. Use specific examples to illustrate how you've applied these skills in previous roles.
How to prepare for a job interview at Petstock Group
✨Show Your Leadership Skills
As a Retail Store Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your mentoring and coaching experiences.
✨Know Your Products
Familiarise yourself with the pet care products and services offered by Petstock Group. Showing that you have a solid understanding of their offerings will not only impress your interviewers but also demonstrate your commitment to providing exceptional customer service.
✨Emphasise Customer Experience
Prepare to discuss how you would create an exceptional customer experience in-store. Think about strategies you've used before to enhance customer satisfaction and how you can implement similar practices at Petstock.
✨Demonstrate Flexibility and Resilience
Retail can be unpredictable, so it's important to show that you can adapt to changing circumstances. Share examples of how you've managed conflicting priorities or handled challenging situations in previous roles.
