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- Tasks: Lead a dynamic workshop team, prioritising repairs and ensuring top-notch service.
- Company: Join TIP, a certified Great Place to Work and leader in transport solutions across Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, a solid pension, and seasonal rewards.
- Why this job: Be part of a supportive culture that values your well-being and career growth.
- Qualifications: Experience in workshop management or relevant technical qualifications is preferred.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
Workshop Manager
Location: Carrington
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday
Salary: £42,000- £44,000 per annum – Plus Bonus
Why Join Us?
At TIP, we\’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.
We offer one of the most attractive benefits packages in the industry, and here\’s what sets us apart:
Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
£1,000 Referral Scheme: Know a top-notch technician who\’d thrive here? Refer them and earn £1,000!
Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do
What You\’ll Be Doing:
Maintain good workshop loading and prioritise repairs in line with the customer\’s and/or our business demands
Minimise trailer downtime by identifying the most economical repair method
Ensure all inspections, services and repairs are carried out in the workshop, on the roadside or at customer\’s own premises to a high maintenance standard within the company guidelines and to conform with all current mandatory & EHS (environmental health & safety) legislation
Manage all workshop systems and processes as required
Encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance with the Company\’s EHS policy, procedures and legislation
Maintain adequate staffing levels by control of holiday requests and workshop loading
Control overtime working in line with maintenance requirements
Process paperwork in an accurate and timely manner within the company guidelines
Identify opportunities to exploit the manufacturer\’s warranty and goodwill schemes to best advantage
Analyse branch maintenance trends and highlight to manager
Ensure that all agreed goals & objectives are met or exceeded
Ensure all company vehicles are operated at all times in accordance with road traffic law and company policy and ensure employees adhere to the TIP Mobile Van Policy
Provide high customer service levels & demonstrate Company values at all times
Highlight all potential business commercial opportunities to managers
Ensure all staff driving Mobile Service Vans have understood & signed the Mobile Van Policy and it is adhered to at all times
Ensure all staff members wear/use the correct PPE (Personal Protective Equipment) at all times
Adhere to Company health & safety policies and procedures at all times and notify the Branch Manager regarding any health & safety concerns
Undertake all required training as deemed necessary by the company
Whilst the above outlines the main duties of the post the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager
Who We\’re Looking For:
Previous experience of workshop management is an advantage for this position
Must be \”time served\” technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background/experience in trailer repairs
Have a customer and team centric mindset and high level of professionalism
Experience of managing a team is a distinct advantage
Self-motivated with a high level of enthusiasm and good communication skills
Good organization skills and attention to detail with ability to prioritise workloads and meet deadlines.
Ability to work autonomously
Confidence to pushback and question
Analytical and numerical approach to interpreting data is an advantage
Computer literate
Proven admin skills
Full and valid driving licence.
Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we\’re Great Place to Work Certified! Apply today!
We\’ve Successfully Hired from These Backgrounds:
HGV Technicians, Plant Technicians, Army Engineers, Mechanical Fitters, Heavy Vehicle Mechanics, Maintenance Engineers, Heavy Equipment Fitters, Diesel Mechanics, Plant Maintenance Technicians, Plant Engineers, and Equipment Repair Technicians.
We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.
Workshop Manager employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager
✨Tip Number 1
Familiarise yourself with the latest trends in workshop management and trailer repairs. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with professionals in the transportation and logistics sector. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the Workshop Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Think of specific examples where you successfully led a team, improved processes, or enhanced customer service, as these are key aspects of the role.
✨Tip Number 4
Showcase your understanding of health and safety regulations relevant to workshop environments. Being knowledgeable about EHS policies will set you apart as a candidate who prioritises safety and compliance.
We think you need these skills to ace Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workshop management and technical qualifications. Emphasise any previous roles that involved team management, customer service, and adherence to health and safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, such as managing repairs or ensuring compliance with EHS policies.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Workshop Manager position, such as organisation, communication, and analytical abilities. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at TIP Group
✨Showcase Your Technical Expertise
As a Workshop Manager, it's crucial to demonstrate your technical background and experience in trailer repairs. Be prepared to discuss specific examples of your previous work, including any challenges you faced and how you overcame them.
✨Emphasise Team Management Skills
Highlight your experience in managing teams effectively. Share instances where you motivated your team, resolved conflicts, or improved workshop practices. This will show that you can lead and inspire others in a busy workshop environment.
✨Demonstrate Customer-Centric Mindset
TIP values high customer service levels, so be ready to discuss how you've prioritised customer needs in past roles. Provide examples of how you ensured customer satisfaction and maintained strong relationships with clients.
✨Prepare for Safety and Compliance Questions
Given the importance of EHS policies, be prepared to answer questions about health and safety regulations. Discuss your approach to maintaining a safe working environment and how you've ensured compliance in previous positions.
