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- Tasks: Manage HGV maintenance, liaise with vendors, and ensure top-notch customer service.
- Company: Join TIP Group, a leading transportation and logistics company in Europe.
- Benefits: Enjoy 33 days of holiday, private healthcare, and a solid pension plan.
- Why this job: Be part of a Great Place to Work and grow your career in a supportive environment.
- Qualifications: Experience in HGV or related fields with strong communication skills required.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 27500 - 38500 £ per year.
HGV Maintenance Controller (M/F/X)
Ellistown | Permanent | 45h/week | £33,000 per annum
We\’re TIP Group – a proud Great Place to Work – and we\’re looking for a skilled and motivated HGV Maintenance Controller to join our team.
If you\’re passionate about delivering excellent service, enjoy a fast-paced, hands-on environment, and like being part of a team that keeps things moving, keep reading — this could be your best career move yet.
What You\’ll Be Doing
Diligently review maintenance repair cost estimates, raise and authorize purchase orders to external vendors, and support with maintenance issues involving both customers and vendors
Working closely with a supportive, hands-on team that values your input
Liaise with OEM technical services departments to support in-depth fault diagnosis, arrange and manage 3rd party work in TIP premises and externally, assist with parts sourcing and procurement, and analyse warranty situations and fleet maintenance data trends
What You\’ll Bring
Time-served experience in an HGV, truck, or tanker (ideally waste tanker) position, with strong technical or engineering aptitude, excellent customer care and communication skills, and good computer literacy
A proactive mindset and a sense of ownership in your work
A good sense of humour – we work hard, but we like a laugh too
Why TIP?
Because culture isn\’t a poster on the wall and it\’s something you should feel every day. We\’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don\’t just say we\’re a Great Place to Work – we prove it. It\’s how we roll.
Benefits Include:
£1,000 employee referral bonus
Private Healthcare for You & Your Loved Ones
Annual contribution towards your well-being
Pension Scheme with Aviva
Income Protection available in case of long-term sickness or disability
Life Assurance (up to 3x annual base salary)
Ability to buy up to 4 additional days for more holidays
Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)
See why people love working at TIP and explore our benefits — learn more here
We\’ve Successfully Hired from These Backgrounds:
Logistics Planners, Hire Desk Controllers, Fleet Administrators, Transport Coordinators, Service Advisors, Rental Desk Agents, Workshop Administrators, and Customer Support Specialists.
HGV Maintenance Controller employer: TIP Group
Contact Detail:
TIP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Maintenance Controller
✨Tip Number 1
Familiarise yourself with the specific maintenance processes and technologies used in HGVs, especially if you have experience with tankers. This knowledge will help you stand out during interviews and demonstrate your technical aptitude.
✨Tip Number 2
Network with professionals in the transportation and logistics industry. Attend relevant events or join online forums to connect with current employees at TIP Group, as they can provide valuable insights and potentially refer you for the position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role involves liaising with customers and vendors, think of examples where you've successfully resolved issues or improved service quality in previous positions.
✨Tip Number 4
Research TIP Group's company culture and values. Understanding their commitment to diversity and employee well-being will allow you to align your responses during the interview, showing that you're a good fit for their team.
We think you need these skills to ace HGV Maintenance Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HGV maintenance or similar roles. Emphasise your technical skills, customer service abilities, and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at TIP Group and how your background makes you a great fit for the HGV Maintenance Controller position.
Highlight Relevant Experience: In your application, clearly outline your time-served experience in HGV or related positions. Include specific examples of your technical aptitude and any customer care experiences that demonstrate your communication skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at TIP Group
✨Show Your Technical Expertise
As an HGV Maintenance Controller, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with HGVs, trucks, and tankers, and highlight any specific repairs or maintenance tasks you've successfully managed.
✨Emphasise Customer Service Skills
TIP Group values world-class customer service. Share examples of how you've effectively communicated with customers and vendors in the past, and how you resolved any issues that arose during maintenance operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to diagnose faults or manage maintenance issues, and be ready to explain your thought process and the outcomes.
✨Research TIP Group's Values
Familiarise yourself with TIP Group's mission and values. Understanding their commitment to integrity, diversity, and employee well-being will help you align your answers with what they are looking for in a candidate.
