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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal development.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Embrace a culture of diversity and inclusion at Urban Outfitters.
Location
This position is located at Upper High Cross Shopping Centre, Leicester, , LE14JB United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Urban Outfitters Sales Associate - Leicester, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Leicester, UK
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their style and customer base will help you engage more effectively during your interactions.
✨Tip Number 2
Showcase your communication skills by practicing friendly and engaging conversations. Think about how you can create a positive experience for customers, as this aligns with the company's VIBE philosophy.
✨Tip Number 3
Demonstrate your teamwork abilities by preparing examples of how you've collaborated with others in previous roles. Urban Outfitters values a collaborative environment, so be ready to discuss your experiences.
✨Tip Number 4
Be proactive in learning about retail operations, such as inventory control and merchandising standards. Showing that you have a grasp of these areas will make you stand out as a candidate who is ready to contribute from day one.
We think you need these skills to ace Urban Outfitters Sales Associate - Leicester, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Associate position at Urban Outfitters. Understand the key responsibilities and the VIBE philosophy they uphold, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have extensive retail experience, emphasise any customer service roles or teamwork experiences you've had. Mention how these experiences align with the positive, friendly environment Urban Outfitters aims to create.
Show Your Knowledge of the Brand: Demonstrate your awareness of Urban Outfitters and its appeal to the local market in your application. This could be through mentioning specific products, trends, or values that resonate with you and how you can contribute to the store's atmosphere.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at Urban Outfitters and how you embody their values, particularly the 'Peers Training Peers' philosophy.
How to prepare for a job interview at URBN
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your People Skills
Prepare examples of how you've delivered excellent customer service in the past. Highlight your ability to engage customers through conversation and create a positive shopping experience.
✨Emphasise Teamwork
Be ready to discuss your experiences working in a team. Urban Outfitters values collaboration, so share instances where you've successfully worked with others towards a common goal.
✨Demonstrate Job Knowledge
Brush up on retail operations such as till management, stock processing, and merchandising. Showing that you understand these aspects will reflect your readiness for the role.
