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- Tasks: Assist in managing transport information and support bus service improvement projects.
- Company: Join Nottinghamshire County Council, dedicated to enhancing community health and wellbeing.
- Benefits: Enjoy flexible working hours, generous leave, and a strong pension scheme.
- Why this job: Be part of a game-changing programme that impacts local communities positively.
- Qualifications: Team player with strong communication skills and data analysis experience.
- Other info: Opportunities for career advancement and commitment to diversity and inclusion.
The predicted salary is between 22000 - 25000 ÂŁ per year.
1 day ago Be among the first 25 applicants
Job Description / Person Specification
Transport Facilities Assistant JDPS.pdf – 158KB Opens in a new window
Salary
ÂŁ25,922 – ÂŁ28,624 per annum
National pay award pending
Type of vacancy
Permanent
Work pattern
Full Time
Hours per week
37
Work Base
County Hall, West Bridgford, NG2 7QP
Working Arrangements
Hybrid
Job Description / Person Specification
Transport Facilities Assistant JDPS.pdf – 158KB Opens in a new window
Competency Framework
Tier 7a
Number of posts
1
Interview date
Week commencing 11/08/25
Closing Date
10 August 2025 23:55
Looking for talented, enthusiastic and highly motivated team players
Nottinghamshire County Council Has An Ambitious Bus Service Improvement Plan To Deliver And The Highways & Transport Group Are Looking For Talented, Enthusiastic And Highly Motivated Team Players To Join Them On a Long-term Basis To Help Realise This Game-changing Programme Of Improvements That Will Help Meet Nottinghamshire County Council’s Ten-year Vision To
- Improve health and wellbeing in all our communities
- grow our economy and improve living standards
- reduce the County’s impact on the environment
- help everyone access the best of Nottinghamshire.
Are you well organised, have an eye for detail and enjoy supporting a team to deliver an important public service?
We are looking for a Transport Facilities Assistant who will assist in the management, interpretation and communication of all passenger transport information generated by the County Council; help manage our bus service dataset, feeding multiple digital channels to enable people to access their bus service; support the preparation of stakeholder group presentations and organisation, processing information on multiple projects, and assist in the delivery of transport facilities and bus service improvement projects including for the Bus Service Improvement Plan, such as data collection and analysis as part of the monitoring and evaluation process.
As a Transport Facilities Assistant you may also coordinate first line team correspondence, providing holding replies to enquiries & complaints, complete investigations, and draft replies on behalf of the team and coordinate the repair and maintenance of bus stop infrastructure, liaising with maintenance teams and those who report damage. There are likely to be opportunities to support the commissioning of new bus stop facilities, preparing delivery plans, raising orders and undertaking site visits.
Essential Job Requirements
- Track record of working successfully as part of a team
- Passionate about customer centred service delivery
- Ability to collect, understand and analyse data
- Experience of verbal and written communication with internal and external partners
- Ability to prioritise tasks
- Strong IT user
Why work for Nottinghamshire County Council?
We aim to be an employer of choice to ensure we continue to attract and retain the best people who share our values and who are invested in making this Council a success and in return feel invested in by the Council as their chosen employer.
Benefits
Amongst a raft of employee benefits, we can offer:
- A 37-hour flexible working week including flexible hours and working from home
- Generous leave- up to 32 days, in addition to 8 days statutory bank holiday entitlement
- Excellent Local Government Pension Scheme with employer contributions of approximately 12%
- Commitment to employee well-being
- Strong focus on training and good career advancement prospects
Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.
Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.
Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.
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Transport Facilities Assistant employer: Nottinghamshire County Council
Contact Detail:
Nottinghamshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Facilities Assistant
✨Tip Number 1
Familiarise yourself with Nottinghamshire County Council's Bus Service Improvement Plan. Understanding the goals and objectives of this initiative will help you demonstrate your enthusiasm and alignment with their vision during interviews.
✨Tip Number 2
Brush up on your data analysis skills, as the role involves collecting and interpreting transport data. Being able to discuss relevant tools or methods you've used in the past can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Nottinghamshire County Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential interview questions by thinking about examples from your past experiences that showcase your teamwork and customer service skills. Highlighting these competencies will resonate well with the council's values.
We think you need these skills to ace Transport Facilities Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Transport Facilities Assistant position. Highlight key skills such as teamwork, customer service, and data analysis in your application.
Tailor Your CV: Customise your CV to reflect the essential job requirements listed in the job description. Emphasise your experience in team settings, customer service, and any relevant IT skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific projects or experiences that demonstrate your ability to support transport facilities and improve public services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Transport Facilities Assistant role.
How to prepare for a job interview at Nottinghamshire County Council
✨Show Your Team Spirit
As the role requires a strong team player, be ready to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to work well within a team and contribute positively to group dynamics.
✨Demonstrate Customer-Centric Thinking
Since the position focuses on customer service delivery, prepare to discuss how you prioritise customer needs. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Be Data Savvy
The job involves data collection and analysis, so brush up on your data handling skills. Be prepared to talk about your experience with data management and how you've used data to inform decisions or improve services.
✨Communicate Clearly
Effective verbal and written communication is key for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief presentation on a relevant topic to showcase your communication skills during the interview.
