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For Companies At a Glance
- Tasks: Support sales operations, manage customer orders, and assist with client communications.
- Company: Join Eurofyre, a global leader in fire detection solutions since 2007.
- Benefits: Enjoy free parking, social events, a bonus scheme, and a family-oriented atmosphere.
- Why this job: Kickstart your career with hands-on experience and a Level 3 Business Administrator qualification.
- Qualifications: Strong multitasking, communication skills, and GCSEs in maths and English (C/4 or above).
- Other info: Potential for permanent position after successful apprenticeship completion.
About The Role
Training to be provided:
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.
The Sales Administrator Apprentice will be responsible for the following duties:
- Assist the sales team with processing customer orders, preparing quotes, and managing sales enquiries
- Respond promptly to customer requests, providing accurate information and resolving issues to support the sales cycle
- Be the initial point of contact for new and existing customers via phone or email
- Develop and maintain strong relationships with clients to encourage repeat business and referrals
- Collaborate with the dispatch team to ensure accurate and timely order packing, facilitating prompt delivery to customers
- Assist with the receipt and processing of incoming goods, ensuring supplier deliveries are efficiently checked, recorded, and stocked in a timely manner
- Perform administrative duties such as maintaining customer records, updating CRM tools, and ensuring the seamless coordination of sales operations
- Provide administrative support such as issuing Returns Merchandise Authorisation (RMA) documentation to the customers, updating information on the RMA Tracker and chasing customers and suppliers for updates on the RMAs progresses
After the successful completion of the apprenticeship there will be an opportunity for the apprentice to stay in a permanent position.
It is essential that the Sales Administrator Apprentice has the following skills and personal qualities:
- Strong multitasking & time management
- Great communication skills
- Customer service & problem solving
- CRM & software proficiency
- Team collaboration
- High attention to detail
- Goal-oriented & career driven
- GCSEs in maths and English with at least a grade C/4
About Us
Based in the south of the UK, Eurofyre Ltd is a privately owned company established in 2007. Eurofyre is a global provider of specialist fire detection and associated safety products for commercial and industrial applications.Eurofyre’s key objective is to manufacture, supply and promote fire detection solutions that are designed to give users time to respond to possible threats before the loss of critical infrastructure, high-value assets, business and, most crucially, life.
Eurofyre works closely with representatives all over the world to enhance the service they provide to their customers. We do this by providing concise online literature, specific training programs and exceptional pre and post-sale technical support.
- Free parking
- Company social events
- Bonus scheme
- Office dogs
- Occasional complimentary lunches
- Family oriented atmosphere
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Sales Administrator Apprentice employer: PETA LTD
Contact Detail:
PETA LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator Apprentice
✨Tip Number 1
Familiarise yourself with CRM tools and software commonly used in sales administration. This will not only help you stand out during the interview but also demonstrate your proactive approach to learning essential skills for the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about customer service scenarios. Being able to articulate your thoughts clearly and effectively will be crucial when dealing with clients.
✨Tip Number 3
Research Eurofyre and its products thoroughly. Understanding their fire detection solutions and the market they operate in will allow you to ask insightful questions during your interview, showing your genuine interest in the company.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule or plan for managing customer orders and communications. Presenting this during your interview can showcase your ability to multitask and manage time effectively.
We think you need these skills to ace Sales Administrator Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Sales Administrator Apprentice position. Tailor your application to highlight how your skills align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience, skills, and education. Emphasise your multitasking abilities, communication skills, and any customer service experience you have. Make sure it’s well-structured and free of errors.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific aspects of Eurofyre that attract you and explain how you can contribute to their sales and dispatch operations.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at PETA LTD
✨Showcase Your Organisational Skills
As a Sales Administrator Apprentice, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or managed time effectively.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, whether it's in response to questions or when discussing your previous experiences.
✨Demonstrate Customer Service Mindset
Since you'll be the first point of contact for customers, it's crucial to show that you understand the importance of customer service. Be ready to discuss how you've handled customer inquiries or resolved issues in the past.
✨Familiarise Yourself with CRM Tools
Having proficiency in CRM software is a key requirement. If you have experience with any CRM systems, be sure to mention it. If not, do some research on common tools used in sales administration to show your willingness to learn.
