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For Companies At a Glance
- Tasks: Provide excellent customer service and assist with menu planning.
- Company: Join a proud, independent B Corp focused on community and sustainability.
- Benefits: Enjoy paid breaks, staff discounts, and wellbeing programs.
- Why this job: Be part of a welcoming team that values growth and collaboration.
- Qualifications: No experience needed; a passion for food is a plus!
- Other info: Flexible hours and opportunities for personal development.
Retail Team Member – St Neots
Location: Cambridge
Hours: Various
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We’re looking for remarkable people to host customers in the shop as they would at home.
The Role
- Offer excellent customer service, prioritizing the customer’s needs.
- Use your knowledge to help customers plan menus or advise on catering for occasions. Discuss offers, products, and promotions.
- Maintain a clean, tidy shop, replenish stock, rotate products, and ensure freezers are full.
- Operate the till efficiently and accurately.
- Understand shop paperwork and legal checks.
- Open and close the shop, including cashing up.
- Check deliveries, assist with stock taking, and place orders as needed.
- Wear a neat apron and name badge at all times.
Good to Have
If you’re a foodie, that’s great! We will train you on our products, how and where they are made, and suitable dishes for various occasions. Experience isn’t necessary, but retail or customer-facing experience is a plus.
We value potential—so don’t worry if you don’t tick all the boxes.
Benefits include
- Paid breaks
- Paid leave for birthdays, moving house, becoming a grandparent, or children starting school
- Staff profit share
- Wellbeing program
- 30% staff discount
- Access to CookieJar Smart Spending discounts and free food perks
- Team meals, events, and away days
- Being part of a B-Corp-certified business that values sustainability, people, and community
And many more!
About Cook
We’re a proud independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not easy.
Our vision is that everyone feels welcome and like they belong at COOK. We believe in collaboration and celebrating different roles, abilities, and personalities. If you want to grow with COOK, please apply.
£12.30 during the engagement period.
INDFP
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Retail Team Member Cambridge employer: Cook Trading Limited
Contact Detail:
Cook Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Cambridge
✨Tip Number 1
Familiarise yourself with the products and services offered by COOK. Knowing their menu and special offers will help you engage with customers confidently and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in your interview. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Highlight your ability to work in a team environment. COOK values collaboration, so be ready to discuss how you contribute to a positive team dynamic and support your colleagues.
✨Tip Number 4
Express your passion for food and community. Since COOK is a B Corp that values sustainability and community involvement, sharing your personal connection to these values can set you apart from other candidates.
We think you need these skills to ace Retail Team Member Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Team Member position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and your enthusiasm for food. Mention any relevant experience, even if it's informal, and express why you want to work with COOK.
Highlight Relevant Skills: Emphasise skills that are particularly relevant to the role, such as teamwork, communication, and any previous retail or customer-facing experience. Use specific examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a customer service role.
How to prepare for a job interview at Cook Trading Limited
✨Show Your Passion for Food
Since the role is in a food retail environment, express your enthusiasm for food and cooking. Share any personal experiences or favourite dishes that relate to the products they offer, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Highlight any previous experience you have in customer-facing roles. Discuss how you prioritise customer needs and provide excellent service, as this is crucial for the Retail Team Member position.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific situations, such as dealing with a difficult customer or managing stock levels. This shows that you can think on your feet and are prepared for the responsibilities of the job.
✨Understand the Company Values
Familiarise yourself with COOK's mission and values, especially their commitment to sustainability and community. Being able to align your personal values with those of the company can make a strong impression during the interview.
