8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England
8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England

8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England

Southend-on-Sea Volunteer 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support offenders in turning their lives around through assessment and management.
  • Company: Join the Probation Service, dedicated to public safety and rehabilitation.
  • Benefits: Gain on-the-job training and build a rewarding career with supportive colleagues.
  • Why this job: Make a real difference in people's lives while developing valuable skills.
  • Qualifications: No degree needed; empathy, patience, and good writing skills are essential.
  • Other info: Flexible work locations and potential out-of-hours duties may be required.

The predicted salary is between 36000 - 60000 £ per year.

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

About the role

Probation services officers can help make a real difference to peoples’ lives. It’s not always easy to help someone turn their life around, but it can be immensely rewarding.

We’re looking for empathetic, patient and resilient people to join us as probation services officers. As well as making a difference to others, the role offers plenty of on-the-job training and a real chance to build a career in the Probation Service.

As a PSO, you’ll have a similar job to a fully qualified probation officer. The main difference is you’ll work with medium and lower risk clients. That’s not to say it’ll be easy. There’s no doubt this is a challenging role.

Day-to-day, you’ll manage a caseload of offenders before and after sentence. We’ll look to you to assess and manage risks, provide information to courts and work closely with agencies throughout the justice system. You’ll also do everything you can to support offenders. This could involve everything from providing practical advice about housing and employment to simply listening and empathising.

About you

You don’t need a degree for this role. We’re much more interested in your personal qualities. Ideally with experience of working with people who have social or personal difficulties, you’ll be empathetic, patient and resilient. Good writing skills are also essential. You must be able to produce clear and accurate reports to tight deadlines.

About us

By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

Successful applicants may be based a wide variety of office, court, team or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here: [1] Probation services officer – Ministry of Justice

Overview of the job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:

* Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
* Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
* Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

* To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
* When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‐compliance within agreed enforcement procedures.
* To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
* Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
* To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
* To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
* To provide cover within teams as required.
* To deliver and co-lead accredited programmes commensurate with grade.
* To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
* Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
* To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

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8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England employer: Ministry of Justice

Join the Probation Service in Southend-on-Sea, where you can make a meaningful impact on individuals' lives while enjoying a supportive work culture that prioritises empathy and resilience. With ample opportunities for professional development and on-the-job training, you'll be part of a dedicated team committed to public safety and rehabilitation. Experience the unique advantage of working in a role that not only challenges you but also rewards you with the satisfaction of helping others turn their lives around.
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Contact Detail:

Ministry of Justice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England

✨Tip Number 1

Familiarise yourself with the principles of probation work and the specific challenges faced by medium and lower risk clients. Understanding the nuances of offender management will help you demonstrate your commitment to the role during interviews.

✨Tip Number 2

Network with current or former probation service officers to gain insights into their experiences. This can provide you with valuable information about the day-to-day responsibilities and expectations, which you can reference in discussions with the hiring team.

✨Tip Number 3

Showcase your empathy and resilience through examples from your past experiences. Whether it's in a professional or personal context, being able to articulate how you've supported others in difficult situations will resonate well with the interviewers.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios involving offenders, as this will demonstrate your problem-solving skills and ability to manage risks effectively.

We think you need these skills to ace 8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England

Empathy
Patience
Resilience
Effective Communication Skills
Report Writing
Risk Assessment
Case Management
Interpersonal Skills
Problem-Solving Skills
Collaboration with Agencies
Time Management
Understanding of Criminal Justice System
Confidentiality and Sensitivity
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the responsibilities and qualities required for a Probation Service Officer, such as empathy, patience, and resilience.

Highlight Relevant Experience: In your application, focus on any experience you have working with individuals facing social or personal difficulties. Use specific examples to demonstrate your skills in managing relationships and providing support.

Emphasise Writing Skills: Since good writing skills are essential for this role, ensure your application showcases your ability to produce clear and accurate reports. Consider including a brief example of a report or written communication you've created in the past.

Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of the Probation Service. Show how your personal qualities align with their goal of helping offenders turn their lives around.

How to prepare for a job interview at Ministry of Justice

✨Show Your Empathy

As a Probation Service Officer, empathy is key. Be prepared to share examples from your past experiences where you've successfully supported individuals facing challenges. This will demonstrate your ability to connect with clients and understand their needs.

✨Highlight Your Resilience

This role can be tough, so it's important to convey your resilience during the interview. Discuss situations where you've faced difficulties and how you overcame them. This will show that you're capable of handling the challenges that come with the job.

✨Demonstrate Strong Communication Skills

Good writing and verbal communication skills are essential for this position. Prepare to discuss how you've effectively communicated in previous roles, whether through reports or direct interactions. You might even want to bring a sample report to showcase your writing abilities.

✨Research the Probation Service

Familiarise yourself with the values and mission of the Probation Service. Understanding their approach to rehabilitation and community safety will help you align your answers with their goals, showing that you're genuinely interested in contributing to their work.

8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England
Ministry of Justice
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  • 8073 - Probation Service Officer (Unpaid Work) - Southend-on-Sea, North Essex - East of England

    Southend-on-Sea
    Volunteer
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-06

  • M

    Ministry of Justice

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