Facilities Team Member

Facilities Team Member

Birmingham Full-Time 25700 - 28586 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to tackle maintenance tasks and ensure a safe environment for students.
  • Company: Unite Students is the UK's largest provider of student accommodation, supporting over 70,000 students.
  • Benefits: Enjoy 33 days of paid holiday, a bonus scheme, and health benefits including gym perks.
  • Why this job: Be part of a vibrant culture focused on inclusion and making a positive impact on student lives.
  • Qualifications: A full UK driving licence and experience in maintenance or customer service are essential.
  • Other info: This role offers a 3-month fixed-term contract with opportunities for personal growth.

The predicted salary is between 25700 - 28586 £ per year.

(Add recruitment band for the role) per annum + bonus + benefits

Hours and Rota: 3 month FTC working37.5 hours per week. The role will be expected to work an 8 hour shift between 8am and 8pm Monday – Sunday.

Salary: £25,699 – £28,586 per annum (depending on experience), plus bonus and benefits

Essential: A full driving license valid for driving in the UK

What you`ll be doing as a Facilities Team Member

  • Resolving a variety of general maintenance issues and problems including basic plastering, window and door repairs, completing like-for-like electrical changes and basic plumbing
  • Responding to any Health and Safety related calls
  • Completing planned inspections and rectifying any remedial works
  • Logging any maintenance issues and follow up accordingly

What we`re looking for in you

  • The student experience is at the forefront of everything we do, so you`ll be passionate about delivering top customer service
  • You`ll have experience working within general maintenance, basic plumbing and electrical skills desireable
  • You`ll have experience within a customer facing role

What You`ll Get in Return

  • A discretionary annual bonus so you can share in the company`s success
  • 33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme – employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.

If this position sounds exciting to you, we would love to receive your application!

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Facilities Team Member employer: Unite Foundation

Unite Students is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee well-being. With generous benefits such as 33 days of paid holiday, a robust pension scheme, and a commitment to professional development, employees are empowered to thrive in their roles. Located in key university towns across the UK, Unite Students fosters a collaborative environment where every team member can contribute to creating positive experiences for students.
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Contact Detail:

Unite Foundation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Team Member

✨Tip Number 1

Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as basic plumbing and electrical skills. Being able to discuss your hands-on experience with these tasks during an interview will show that you're well-prepared for the role.

✨Tip Number 2

Highlight any previous customer service experience you have, especially in a maintenance context. This will demonstrate your ability to interact positively with students and staff, which is crucial for this role.

✨Tip Number 3

Research Unite Students and their commitment to inclusion and student experience. Being able to articulate how your values align with theirs can set you apart from other candidates during the interview process.

✨Tip Number 4

Prepare questions about the role and the team dynamics. Showing genuine interest in how the Facilities Team operates and how you can contribute will leave a positive impression on the interviewers.

We think you need these skills to ace Facilities Team Member

General Maintenance Skills
Basic Plumbing Skills
Basic Electrical Skills
Health and Safety Awareness
Customer Service Skills
Problem-Solving Skills
Attention to Detail
Time Management
Communication Skills
Driving License (valid for UK)
Ability to Log and Track Maintenance Issues
Teamwork and Collaboration
Adaptability
Experience in a Customer-Facing Role

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Team Member position. Highlight your relevant experience in maintenance, customer service, and any specific skills mentioned.

Tailor Your CV: Customise your CV to reflect your experience in general maintenance, plumbing, and electrical work. Use keywords from the job description to ensure your CV aligns with what Unite Students is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service and your commitment to health and safety. Mention specific examples of how you've resolved maintenance issues in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Unite Foundation

✨Show Your Customer Service Skills

As a Facilities Team Member, you'll be interacting with students regularly. Make sure to highlight your experience in customer-facing roles and demonstrate your passion for delivering excellent service during the interview.

✨Demonstrate Your Maintenance Knowledge

Be prepared to discuss your experience with general maintenance tasks, including basic plumbing and electrical skills. You might be asked about specific situations where you've resolved maintenance issues, so have some examples ready.

✨Understand Health and Safety Protocols

Since the role involves responding to Health and Safety calls, it's crucial to show that you understand the importance of these protocols. Brush up on relevant regulations and be ready to discuss how you would handle safety-related situations.

✨Express Your Commitment to Inclusion

Unite Students values diversity and inclusion. Be sure to convey your understanding of these principles and how you can contribute to creating an inclusive environment for both students and staff.

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