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- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, merchandise discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and promotes diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Work at least 16 hours weekly, with increased hours during peak times.
The predicted salary is between 42000 - 56000 £ per year.
Company Description
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and .
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You\’ll Do
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No Supervisory/ Management Experience Is Required. xgikmsk
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
Additional Information
What You\’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you\’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Associate Assistance Program
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
Abercrombie & Fitch - Key Lead, Spitalfields employer: abercrombie-fitch-co.
Contact Detail:
abercrombie-fitch-co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Spitalfields
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product lines. Understanding their target audience and current fashion trends will help you connect better with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in retail. Being able to articulate your experience in providing excellent customer experiences will set you apart as a candidate.
✨Tip Number 3
Network with current or former employees of Abercrombie & Fitch. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Key Lead position.
✨Tip Number 4
Be prepared to discuss your leadership potential, even if you don't have formal supervisory experience. Highlight instances where you've taken initiative or led a team project, as this will demonstrate your capability to guide and motivate others on the sales floor.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Spitalfields
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Lead position at Abercrombie & Fitch. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Customise your CV to reflect the qualifications and skills mentioned in the job description. Emphasise your retail experience, communication skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Key Lead role.
How to prepare for a job interview at abercrombie-fitch-co.
✨Show Your Passion for Fashion
Abercrombie & Fitch is all about style and trends. Make sure to express your enthusiasm for fashion during the interview. Share your thoughts on current trends and how you can contribute to the brand's image.
✨Demonstrate Customer Focus
As a Key Lead, you'll need to ensure a great customer experience. Prepare examples of how you've provided excellent service in the past and how you would handle challenging customer situations.
✨Highlight Team Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to lead and motivate a team can set you apart. Discuss any experiences where you've taken initiative or helped others succeed.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or adapt to changing circumstances, especially in a retail environment.
