Customer Service Admin - Immediate start
Customer Service Admin - Immediate start

Customer Service Admin - Immediate start

Brentwood Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our Technical team with admin tasks and ensure smooth operations.
  • Company: Join Taylor Wimpey, where we build homes and futures that matter.
  • Benefits: Enjoy retail discounts, life insurance, private healthcare, and a tailored benefits package.
  • Why this job: Be part of a welcoming community focused on growth, development, and making a positive impact.
  • Qualifications: Organizational skills, good PC knowledge, and experience in a team or time-critical environment.
  • Other info: We guarantee interviews for applicants with disabilities who meet the role's requirements.

The predicted salary is between 24000 - 36000 £ per year.

Make a Home at Taylor WimpeyAt Taylor Wimpey, we don’t just build houses; we build futures. Home to work that matters, and you can be a part of it.Job summary/PurposeRole is to deliver efficient, customer focussed, professional administration support to Technical staff, with particular emphasis on smooth operation of department.Primary ResponsibilitiesRaising internal architectural/engineering purchase orders within COINs and set up any new consultants for paymentsLiaise with consultants in creating and obtaining consultant framework agreements, health and safety questionnaires and professional indemnity insurancesMaintaining development records, producing meeting minutes, photo copying, answering phone calls when technical staff are unavailable and general filingAssist in clearing building regulation conditions/NHBC conditions to ensure CML’s are achievedAssisting and co-ordinating in development drawing pack issues and maintaining drawing registers;Assisting co-ordination of planning submission documents;Monitor and request building completion certificates;Issue planning applications via sharepoint to head office;Request postal addresses from local authorities and issue within TW;andAny other duties as required to meet the needs of the businessExperience, Qualifications, Technical RequirementsOrganisational/Administration backgroundGood PC skills including MS Word, Excel and OutlookWorked in a time critical environmentWorked in a team environmentExperience in financial managementPrevious experience in the housebuilding or construction industry (Preferred)Knowledge and experience of multi utilitiesWhat we offer at Taylor WimpeyAt Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; its about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.Inclusivity StatementAs a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Customer Service Admin - Immediate start employer: Taylor Wimpey

At Taylor Wimpey, we pride ourselves on being more than just a construction company; we are a community that values each member's contribution. Our Customer Service Admin role offers a supportive work environment with excellent benefits, including retail discounts, private healthcare, and tailored benefit packages. We are dedicated to your professional growth, providing industry-leading training and development opportunities to help you thrive in your career while making a meaningful impact in the communities we serve.
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Contact Detail:

Taylor Wimpey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Admin - Immediate start

✨Tip Number 1

Familiarize yourself with the construction industry, especially the housebuilding sector. Understanding the terminology and processes involved will help you communicate effectively with technical staff and consultants.

✨Tip Number 2

Brush up on your organizational skills. Since the role involves maintaining development records and coordinating various documents, being detail-oriented and efficient in managing tasks will set you apart.

✨Tip Number 3

Highlight any experience you have with financial management or using software like COINs. This will demonstrate your ability to handle purchase orders and payments, which is crucial for this position.

✨Tip Number 4

Show your enthusiasm for teamwork and collaboration. The role requires working closely with others, so expressing your ability to thrive in a team environment can make a positive impression.

We think you need these skills to ace Customer Service Admin - Immediate start

Organizational Skills
Administration Skills
Customer Service Orientation
Attention to Detail
Proficiency in MS Word, Excel, and Outlook
Time Management
Team Collaboration
Financial Management Experience
Knowledge of Building Regulations
Experience in the Housebuilding or Construction Industry
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Adaptability

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Customer Service Admin position. Understand the primary responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administration, customer service, or the construction industry. Use specific examples that demonstrate your organizational skills and ability to work in a time-critical environment.

Showcase Your Skills: Make sure to mention your proficiency in MS Word, Excel, and Outlook. If you have experience with financial management or working with multi utilities, be sure to include that as well.

Personalize Your Application: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Taylor Wimpey and how you align with their values of building futures and making a positive impact.

How to prepare for a job interview at Taylor Wimpey

✨Show Your Organizational Skills

Since the role requires strong organizational and administration skills, be prepared to discuss your experience in managing multiple tasks efficiently. Share specific examples of how you've successfully handled time-critical situations in previous roles.

✨Familiarize Yourself with the Construction Industry

Having a background in the housebuilding or construction industry is preferred. Brush up on relevant terminology and processes, and be ready to discuss how your experience aligns with the company's operations.

✨Demonstrate Teamwork Experience

This position involves working closely with technical staff and consultants. Highlight your ability to collaborate effectively within a team, providing examples of past experiences where teamwork led to successful outcomes.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the role and the company culture. This demonstrates your enthusiasm and helps you assess if Taylor Wimpey is the right fit for you.

Customer Service Admin - Immediate start
Taylor Wimpey
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  • Customer Service Admin - Immediate start

    Brentwood
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-02-01

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    Taylor Wimpey

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