At a Glance
- Tasks: Assist customers in a fast-paced warehouse environment while managing stock and ensuring cleanliness.
- Company: Join IKEA, a global leader in home furnishings known for its innovative designs and commitment to sustainability.
- Benefits: Enjoy a 15% co-worker discount, free meals, and a range of family-friendly policies.
- Why this job: Be part of a diverse team that values your unique ideas and offers career development from day one.
- Qualifications: Previous customer service experience is preferred; a willingness to work hard and learn is essential.
- Other info: Flexible contracts available, working 3 out of 4 weekends, with on-site parking and a supportive work culture.
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Warehouse Sales Assistant – Gateshead, Gateshead
Client:
Ikea
Location:
Gateshead, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
d78b57acf43d
Job Views:
22
Posted:
01.08.2025
Job Description:
Job ID: d78b57acf43d
Date posted: 12/06/2023
At IKEA, it is so much more than a job.
We have a new opportunity for warehouse sales assistants based at our Gateshead store.
CONTRACT INFORMATION
Salary: £12.00
IKEA is a Living Wage Foundation Employer.
18 & 30 hour contracts working 3 out of 4 weekends.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs.
15% co-worker discount and access to IBenefits Discount Portal, helping you save £s on high street retailers.
Free and confidential Employee Assistance Program and Wellbeing Portal.
X3 Life Assurance, enhanced statutory pension contributions, and interest-free loans.
Holiday on Christmas Eve.
A wide range of family-friendly policies and benefits.
Commitment to your development throughout your IKEA career, starting on your first day.
Kick up your feet and relax in our co-worker restaurant, with a variety of affordable hot and cold meals and snacks, and free healthy meal options.
Free on-site co-worker parking.
WHO YOU ARE
You will ideally bring with you previous customer service experience, and a willingness to roll up your sleeves as this is a fast-paced role in our Self-Serve Warehouse where you will be working with customers and also moving stock, ensuring a clean and safe environment in the process.
WHAT YOU\’LL BE DOING DAY-TO-DAY
You will work in a physically demanding warehouse role where you will be working safely with a pallet jack, moving products, and manual handling.
You provide an exceptional shopping experience for our customers.
You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop.
You will have a combination of administrative work, meeting the customer and preparing for next day\’s delivery. Comfortable working with computers is an advantage.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
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Warehouse Sales Assistant - Gateshead employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Sales Assistant - Gateshead
✨Tip Number 1
Familiarise yourself with IKEA's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during the interview, showcasing how you can contribute to their environment.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Since this role involves manual handling and customer interaction, sharing specific examples of how you've thrived under pressure can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving skills. In a warehouse setting, challenges can arise unexpectedly, so be ready to share instances where you've successfully navigated issues or improved processes in past roles.
✨Tip Number 4
Show enthusiasm for the role and the company. Employers love candidates who are genuinely excited about the opportunity, so express your interest in working at IKEA and how you can contribute to their mission of providing exceptional customer experiences.
We think you need these skills to ace Warehouse Sales Assistant - Gateshead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Warehouse Sales Assistant position. Tailor your application to highlight relevant experience, especially in customer service and warehouse operations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly any roles that involved customer service or manual handling. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at IKEA and how your skills align with the role. Mention specific experiences that showcase your ability to provide excellent customer service and work in a fast-paced environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are important in any job.
How to prepare for a job interview at IKEA
✨Show Your Customer Service Skills
Since the role requires previous customer service experience, be ready to share specific examples of how you've provided excellent service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Your Team Spirit
IKEA values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, especially in a fast-paced environment.
✨Familiarise Yourself with IKEA's Values
Research IKEA's core values and mission statement. During the interview, express how your personal values align with theirs, particularly regarding diversity and inclusion, as they welcome candidates from all backgrounds.
✨Prepare for Practical Questions
Given the physical demands of the role, expect questions about your ability to handle manual tasks and operate equipment like pallet jacks. Be honest about your experience and readiness to learn if you're not familiar with certain tools.