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- Tasks: Support daily management and optimisation of the ASOS website for an enhanced customer experience.
- Company: Join ASOS, a global online fashion retailer empowering customers to express their true selves.
- Benefits: Enjoy employee discounts, personal development opportunities, and 25 days paid leave plus more!
- Why this job: Be part of a creative culture that values inclusivity and offers impactful career growth.
- Qualifications: Organisational skills and a customer-focused mindset are key; tech-savvy is a plus!
- Other info: Flexible working environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 42000 £ per year.
Company Description
We’re ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
As a Digital Trading Assistant, you will be responsible for supporting with the day-to-day management, site trading and optimisation for the ASOS website(s) across devices. This will include site merchandising, navigation updates and search configuration.
Reporting into the Digital Trading Specialist, you will support trade and help to optimise the customer journeys with a focus on balancing commercial & brand priorities, ensuring to maximise the onsite Customer experience and drive conversion for your focused market and categories.
The Details
- Ensuring website standards are maintained to maximise business performance and customer journey
- Supporting the team to produce trade reports (including category and search) by utilising a range of customer engagement reporting tools e.g., curated PLP reports
- Interpreting the reporting data in order to optimise the customer journey
- Supporting the Digital Trading Specialist with managing and optimising the category and navigation structure across channels/devices
- Supporting with managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Supporting with homepage and promo processes and wider stakeholder management
- Working closely with relevant teams to support and execute trade events and other initiatives
- Supporting with campaign launches, rollout of new features and digital products
Qualifications
About You
- Organizational and coordination skills
- Experience of using online merchandising systems, is preferable but not required
- Competent using systems and comfortable working in a technology-based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A Self-motivated and proactive approach
- Flexible, agile, and open to change
- Positive attitude, self-aware and self-motivated
- Analytical skills
- Presenting skills
Additional Information
BeneFITS’
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
#J-18808-Ljbffr
Digital Trading Assistant employer: ASOS
Contact Detail:
ASOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Trading Assistant
✨Tip Number 1
Familiarise yourself with ASOS's website and its features. Understanding how their site merchandising works and the customer journey will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Stay updated on current trends in digital trading and e-commerce. Being able to speak knowledgeably about industry trends and how they impact customer behaviour can set you apart from other candidates.
✨Tip Number 3
Network with current or former ASOS employees on platforms like LinkedIn. They can provide insights into the company culture and the specific skills that are valued, which can help you tailor your approach.
✨Tip Number 4
Prepare to demonstrate your analytical skills by thinking of examples where you've used data to make decisions or improve processes. This will show your potential employer that you're ready to contribute to optimising the customer journey.
We think you need these skills to ace Digital Trading Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Digital Trading Assistant role. Focus on any previous work in online merchandising or data analysis, even if it's from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and technology. Mention specific examples of how you've used analytical skills to improve customer experiences or optimise processes in past roles.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your ability to collaborate with teams and stakeholders effectively.
Highlight Your Adaptability: ASOS values flexibility and a proactive approach. In your application, mention instances where you've successfully adapted to change or taken the initiative to solve problems in a fast-paced environment.
How to prepare for a job interview at ASOS
✨Show Your Passion for Fashion
ASOS is all about fashion and creativity, so make sure to express your enthusiasm for the industry during the interview. Share your personal style and how you keep up with trends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Analytical Skills
As a Digital Trading Assistant, you'll be interpreting data to optimise customer journeys. Be prepared to discuss any experience you have with data analysis or reporting tools, and provide examples of how you've used data to drive decisions in previous roles.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when working with various teams. Practice articulating your thoughts clearly and confidently, and think of examples where you've successfully collaborated with others to achieve a common goal.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Prepare for scenarios related to site merchandising or customer experience, and think through how you would approach these situations to show your proactive mindset.
