At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients and a fun work environment since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Grow your career in a supportive culture with opportunities for advancement and team competitions.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in social events and annual conferences while developing your career with us!
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers!
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonus\’s
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions – “Fry Cup” and “Olympics”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU\’LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office.
- Five Guys isn’t just a job – it can be a career!
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Assistant Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to inspire and coach others will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss how you would handle customer complaints and ensure a positive dining experience. Demonstrating your problem-solving skills and customer service focus can set you apart from other candidates.
✨Tip Number 4
Research the financial aspects of running a restaurant, such as P&L management. Showing that you understand how to drive sales while controlling costs will be crucial for the Assistant Manager role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Assistant Manager. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams or improved customer experiences in previous positions, demonstrating your alignment with the company's values.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you love them, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager role.
✨Understand Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Share experiences where you went above and beyond to ensure customer satisfaction, as this is key to the restaurant's success.
✨Know the Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work.