Salesforce Solution Architect
Salesforce Solution Architect

Salesforce Solution Architect

Manchester Full-Time 48000 - 72000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the design and implementation of innovative Salesforce solutions for diverse clients.
  • Company: Join IBM CIC, a leader in tech expertise across public and private sectors in the UK.
  • Benefits: Enjoy flexible working, 25 days holiday, training opportunities, and a supportive culture.
  • Why this job: Be part of a dynamic team that values creativity and continuous learning while making impactful changes.
  • Qualifications: Extensive Salesforce knowledge, strong analytical skills, and proficiency in Agile methodologies required.
  • Other info: Opportunities for mentorship, career growth, and internal recognition await you!

The predicted salary is between 48000 - 72000 ÂŁ per year.

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Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

  • Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
  • Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
  • Feedback and checkpoints throughout the year
  • Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
  • A culture where your ideas for growth and innovation are always welcome
  • Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
  • Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
  • More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your Role And Responsibilities

As a Senior Salesforce Solution Architect, you\’ll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization.

Responsibilities

  • Lead the design, development, and implementation of complex Salesforce solutions, ensuring alignment with clients\’ business objectives
  • Mentor and guide junior team members, fostering a culture of continuous learning and improvement
  • Collaborate with stakeholders to define system architecture and ensure seamless integration with Salesforce
  • Stay current with emerging Salesforce trends, tools, and best practices
  • Contribute to the development of Salesforce solution strategies and roadmaps
  • Requirement Analysis: Engage with business product owners (POs) to understand client requirements/user stories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the use stories on the backlog – relationship building is key
  • Solutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros & cons – strong product knowledge needed
  • Delivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method

Join our team and contribute to the development of innovative Salesforce solutions that drive business success. If you\’re passionate about understanding and solving complex business challenges and have a knack for creating Salesforce solutions that maximize ROI, we\’d love to hear from you.

Preferred Education

Bachelor\’s Degree

Required Technical And Professional Expertise

  • Extensive knowledge of the Salesforce platform, with a focus on Service Cloud
  • Extensive Requirements analysis and solutioning skills
  • Masterful proficiency in Agile, Scrum, and Waterfall methodologies
  • Proven track record of delivering high-quality Salesforce solutions in a professional setting
  • Exceptional sales, client relationship, and business analysis skills
  • Ability to create and elaborate on user stories
  • Strong communication, leadership, and problem-solving skills

Preferred Technical And Professional Experience

  • Familiarity with Salesforce DevOps practices
  • Knowledge of Salesforce testing frameworks and tools
  • Experience with Salesforce configuration, customization, and integration
  • Understanding of Salesforce best practices and industry trends

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    IT Services and IT Consulting

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Salesforce Solution Architect employer: IBM

At IBM CIC, we pride ourselves on being an exceptional employer that fosters a culture of innovation and continuous learning. Our commitment to employee growth is reflected in our extensive training opportunities, regular promotions, and a supportive work environment that values diversity and inclusion. Located in the vibrant tech hub of Knutsford, you will have the chance to collaborate with industry leaders while enjoying flexible working arrangements and a comprehensive benefits package that prioritises your work-life balance.
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Contact Detail:

IBM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Solution Architect

✨Tip Number 1

Familiarise yourself with the latest Salesforce trends and tools. This will not only help you in interviews but also demonstrate your commitment to staying current in a rapidly evolving field.

✨Tip Number 2

Network with professionals in the Salesforce community, especially those who work at IBM or similar companies. Engaging in discussions can provide insights into the company culture and expectations for the role.

✨Tip Number 3

Prepare to discuss your experience with Agile and Scrum methodologies in detail. Be ready to share specific examples of how you've successfully implemented these practices in past projects.

✨Tip Number 4

Showcase your problem-solving skills by preparing case studies or scenarios where you've effectively addressed complex business challenges using Salesforce solutions. This will highlight your analytical abilities and practical experience.

We think you need these skills to ace Salesforce Solution Architect

Extensive knowledge of the Salesforce platform
Service Cloud expertise
Requirements analysis skills
Solution design and implementation
Agile methodology proficiency
Scrum and Waterfall methodologies
Client relationship management
Business analysis skills
User story creation and elaboration
Strong communication skills
Leadership abilities
Problem-solving skills
Salesforce configuration and customization
Understanding of Salesforce integration
Familiarity with Salesforce DevOps practices
Knowledge of Salesforce testing frameworks and tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive knowledge of the Salesforce platform, particularly Service Cloud. Include specific examples of your experience with requirements analysis and solutioning skills that align with the job description.

Craft a Compelling Cover Letter: In your cover letter, express your passion for solving complex business challenges with Salesforce solutions. Mention your familiarity with Agile methodologies and how you have successfully delivered high-quality Salesforce solutions in previous roles.

Showcase Leadership Skills: Since the role involves mentoring junior team members, include examples of your leadership experience. Highlight any instances where you've fostered a culture of continuous learning and improvement within your teams.

Demonstrate Communication Skills: Effective communication is key in this role. Provide examples in your application of how you've successfully collaborated with stakeholders to define system architecture and ensure seamless integration with Salesforce.

How to prepare for a job interview at IBM

✨Showcase Your Salesforce Expertise

Make sure to highlight your extensive knowledge of the Salesforce platform, especially Service Cloud. Be prepared to discuss specific projects where you've successfully implemented Salesforce solutions and how they aligned with business objectives.

✨Demonstrate Agile Methodology Proficiency

Since the role requires a strong understanding of Agile, Scrum, and Waterfall methodologies, be ready to share examples of how you've applied these frameworks in past projects. Discuss your experience in fast-paced environments and how you adapt to changing requirements.

✨Emphasise Relationship Building Skills

The ability to engage with business product owners and stakeholders is crucial. Prepare to talk about how you've built relationships in previous roles, particularly in understanding client requirements and delivering tailored solutions.

✨Stay Current with Industry Trends

IBM values curiosity and continuous learning. Research the latest Salesforce trends, tools, and best practices before your interview. Being able to discuss recent developments will show your commitment to staying ahead in the field.

Salesforce Solution Architect
IBM

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I
  • Salesforce Solution Architect

    Manchester
    Full-Time
    48000 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-08-06

  • I

    IBM

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