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- Tasks: As a Night Porter, ensure hotel safety and guest satisfaction during night hours.
- Company: Join The View Hotel, part of Aimbridge Hospitality, known for exceptional hospitality experiences.
- Benefits: Enjoy flexible hours, industry-leading training, discounts, and financial wellbeing support.
- Why this job: Be part of a diverse team, gain valuable experience, and contribute to memorable guest experiences.
- Qualifications: Must have at least one year of night-shift experience and strong communication skills.
- Other info: Applicants must be 18 or older and comfortable with overnight shifts.
The predicted salary is between 20000 - 28000 £ per year.
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The View Hotel Eastbourne is proudly operated by Aimbridge Hospitality EMEA, a division of the global Aimbridge Hospitality brand. We are passionate about creating exceptional experiences by connecting great people with great destinations. Working with renowned brands such as Hilton, IHG, Accor, and Marriott, we bring expertise and innovation to every aspect of hospitality. Our “people first” approach, combined with the diversity of our teams and locations, makes the Aimbridge experience truly unique
What is in it for you?
As part of The View Hotel team, you will have access to industry leading benefits that include
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Flexible working opportunities
- Company sick pay – Giving you piece of mind when you need it the most
- Enhanced Holiday Entitlement
- Starting salary above national minimum wage
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Free staff parking
- Annualised Hours Contract – Enjoy the flexibility to manage your working hours throughout the year, while benefiting from reliable financial security.
A day in the life of…
As a Night Porter, you will be crucial to maintaining the safety, security, and smooth running of the hotel during night hours. Bringing at least one year of night-shift experience, you will work closely with the Night Duty Manager to support Night Audits and end-of-day reporting, while ensuring a secure and welcoming environment for guests.
Your role is hands-on and varied, combining guest service, cleaning, and food & beverage duties. You will conduct at least two scheduled fire and security checks per shift, assist with late check-ins and early check-outs, and respond promptly to guest inquiries. Additional responsibilities include maintaining cleanliness and presentation in public and staff areas, and providing flexible support across departments such as food & beverage, front office, housekeeping and maintenance.
What We’re Looking For:
Minimum of one year’s experience in a night porter or night-based role
Familiarity with Night Audit procedures and hotel front office systems (training can be provided)
Excellent attention to detail to ensure safety and cleanliness standards are consistently met
Strong communication and interpersonal skills, with a calm and professional manner
Customer service experience is advantageous, especially in hospitality or guest-facing roles
Ability to work independently, reliably, and with initiative
Willingness to work overnight shifts, including weekends and public holidays
**Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel**.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
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Night Porter employer: Aimbridge Hospitality
Contact Detail:
Aimbridge Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Porter. Understanding the responsibilities, such as conducting fire and security checks, will help you demonstrate your readiness for the role during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of The View Hotel or Aimbridge Hospitality. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your night-shift experience in conversations or interviews. Since the role requires at least one year of experience, be prepared to discuss how you've successfully managed similar responsibilities in past positions.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've handled guest inquiries or resolved issues in previous roles. This will demonstrate your ability to maintain a calm and professional manner, which is crucial for a Night Porter.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any night-shift roles or customer service positions. Emphasise skills like attention to detail and communication, which are crucial for a Night Porter.
Craft a Strong Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the Night Porter role. Mention your experience with night audits and your ability to work independently, as these are key aspects of the job.
Highlight Relevant Experience: When detailing your work history, focus on any previous roles that involved security checks, guest interactions, or cleaning duties. Use specific examples to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Night Porter position.
How to prepare for a job interview at Aimbridge Hospitality
✨Show Your Night Shift Experience
Make sure to highlight your previous experience in night shifts during the interview. Discuss specific situations where you successfully managed responsibilities and maintained a safe environment, as this role requires familiarity with the unique challenges of working at night.
✨Demonstrate Attention to Detail
Since the role involves maintaining safety and cleanliness standards, be prepared to discuss how you ensure attention to detail in your work. You could share examples of how you've handled cleaning tasks or security checks in past roles.
✨Exhibit Strong Communication Skills
As a Night Porter, you'll need to interact with guests and staff effectively. Prepare to showcase your communication skills by discussing how you've resolved guest inquiries or collaborated with team members in previous positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about potential situations you might face during a night shift and how you would handle them, such as dealing with a late check-in or a guest complaint.
