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- Tasks: Join our team to serve delicious food and drinks while creating a positive guest experience.
- Company: Stonegate Group operates the UK's largest pubs and bars, known for their vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, VIP entry, and early access to wages with Wagestream.
- Why this job: Be part of a fun, dynamic environment with events like karaoke and quizzes, perfect for socialising.
- Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
- Other info: Flexible shifts available, ideal for students looking to earn while having fun.
Location – Henry Holland
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At Henry Holland, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
- Help prepare and serve our delicious food and drinks at Henry Holland.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A Little Bit About Us…
We\’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Renamed after the BBC drama The Duchess of Duke Street, The Duchess is located a short walk from Bond Street, Marble Arch and Oxford Street stations, right in the heart of London. Our classic pub favourites crafted with an elevated twist are freshly prepared every day, our range of cocktails have been carefully curated to surprise and delight, and our signature gin is skilfully infused on-site. So, whether our guests are stopping by after a day of sightseeing, seeking a bit of relaxation after a spot of shopping, or joining for a well-deserved after-work libation, we\’re just the place for it.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Henry Holland directly.
Front of House Team Member employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with the menu and offerings at Adelphi. Knowing the food and drink options inside out will help you make confident recommendations to guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Engage with the local community and understand their preferences. Being aware of what attracts students and locals to the venue can help you connect better with guests and enhance their experience.
✨Tip Number 3
Showcase your teamwork skills during any interactions or interviews. Emphasising your ability to work collaboratively will resonate well with the team-oriented culture at Adelphi.
✨Tip Number 4
Be prepared to discuss your passion for hospitality and customer service. Sharing personal experiences where you've created positive guest interactions can demonstrate your suitability for the Front of House Team Member role.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what is expected of a Front of House Team Member. Highlight your ability to connect with guests and work as part of a team in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you engaged with customers, served food and drinks, or contributed to a positive environment.
Craft a Personal Statement: Write a personal statement that showcases your passion for hospitality and your enthusiasm for working at Adelphi. Mention specific aspects of the venue that excite you, such as their diverse events or unique identity.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Stonegate Group
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to connect with others and contribute to a positive atmosphere.
✨Know the Menu
Familiarise yourself with the food and drink offerings at Adelphi. Being able to make friendly recommendations will impress your interviewers and show that you're genuinely interested in enhancing the guest experience.
✨Demonstrate Your Passion
Express your enthusiasm for the hospitality industry, especially regarding beer, cocktails, and sports. Share any relevant experiences or interests that align with the vibrant culture at Social Pub and Kitchen.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company. This shows your interest and helps you understand if it's the right fit for you. Inquire about team dynamics, training opportunities, or upcoming events at the venue.
