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- Tasks: Lead a team to deliver amazing Californian Mexican food and ensure customer satisfaction.
- Company: Join Tortilla, a vibrant family of over 60 stores dedicated to fresh, authentic cuisine.
- Benefits: Enjoy free meals, sociable hours, discounts, and wellbeing support while working with a fun team.
- Why this job: Be part of a supportive culture with real career growth and epic social events.
- Qualifications: Previous experience in hospitality is a plus, but a friendly attitude and leadership skills are key.
- Other info: Flexible part-time and full-time roles available; apply now to join our family!
Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Coventry. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto £12.71 per hour, paid every 2 weeks.
About Us
Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don\’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie.
Benefits we can offer you as our Shift Leader:
• Free meals on shifts
• Epic social events and entertainment fund for the whole team
• Far more sociable hours than many other restaurant brands
• 50% discount for your friends and family
• Love your job! 98% of our crew say they love their working day
• Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox
• Wellbeing support including free counselling, financial and legal advice
Career progression as the Shift Leader:
• Structured career development to Assistant Manager and beyond
• Real progression and development opportunities – a third of HQ staff started in store!
• Earn professional qualifications with our Apprentice scheme
What we\’re looking for in our Shift Leader:
Our Shift Leaders help make Tortilla the awesome place it is! We\’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you\’re friendly, outgoing and love to lead & train your crew.
So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click \”apply\” now and join us as our Shift Leader!
Contact Detail:
Tortilla Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarise yourself with Tortilla's menu and values. Understanding their commitment to fresh ingredients and authentic Californian Mexican food will help you connect with the team and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your previous roles. Highlight experiences where you've successfully led a team, resolved conflicts, or improved service quality, as this aligns perfectly with what Tortilla is looking for.
✨Tip Number 3
Engage with Tortilla's social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your genuine interest in the company culture and values, which may catch the attention of the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Tortilla's values and culture. Highlight your alignment with their commitment to authenticity, inclusivity, and team spirit in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or leadership roles. Emphasise any previous positions as a Team Leader or Supervisor, showcasing your ability to lead and train a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Share specific examples of how you've contributed to team success in past roles and your passion for providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, ensuring that your application is polished and professional.
How to prepare for a job interview at Tortilla
✨Show Your Passion for Food
Make sure to express your enthusiasm for Californian Mexican cuisine during the interview. Talk about your favourite dishes and why you love them, as this will demonstrate your genuine interest in the brand and its offerings.
✨Highlight Leadership Experience
Discuss any previous roles where you led a team, whether in a restaurant or another setting. Share specific examples of how you motivated your team and handled challenges, as this will showcase your leadership skills.
✨Emphasise Teamwork and Inclusivity
Tortilla values a diverse and inclusive culture, so be prepared to talk about how you foster teamwork and create a welcoming environment. Share experiences where you helped build camaraderie among your colleagues.
✨Prepare Questions About Career Development
Since Tortilla offers structured career progression, come prepared with questions about growth opportunities within the company. This shows your ambition and interest in long-term development, which aligns with their values.
