Shift Leader

Shift Leader

Coventry Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver amazing Californian Mexican food and ensure customer satisfaction.
  • Company: Join Tortilla, a family of 60+ stores dedicated to fresh, authentic food without freezers.
  • Benefits: Enjoy free meals, epic social events, and discounts on cinema tickets and more!
  • Why this job: Be part of a fun, inclusive culture with real career growth and a supportive atmosphere.
  • Qualifications: Previous experience in hospitality is a plus, but a friendly attitude and leadership skills are key.
  • Other info: Flexible part-time and full-time roles available, with pay up to ÂŁ11.94 per hour.

Here at Tortilla, we are seeking to recruit a Shift Leader to join us in Coventry. You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto ÂŁ11.94 per hour, paid every 2 weeks. About Us Our family of over 60 stores is united by a shared passion for serving high quality, fresh Californian Mexican food. What sets us apart is our commitment to maintaining the authenticity of our ingredients and preparation methods, evident in the fact that we don\’t have a single freezer in our business! As we embark on an ambitious growth plan in the UK and beyond, exciting opportunities for career development abound. We take pride in fostering a diverse and inclusive company culture, ensuring that everyone feels welcome and valued. Our genuine focus on developing our people is exemplified by the fact that one-third of our headquarters staff started their journey working in-store. The familial atmosphere we cultivate extends beyond work, with epic social events and dedicated entertainment funds for each site, creating a true sense of belonging and camaraderie. Benefits we can offer you as our Shift Leader: • Free meals on shifts • Epic social events and entertainment fund for the whole team • Far more sociable hours than many other restaurant brands • 50% discount for your friends and family • Love your job! 98% of our crew say they love their working day • Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more via Perkbox • Wellbeing support including free counselling, financial and legal advice Career progression as the Shift Leader: • Structured career development to Assistant Manager and beyond • Real progression and development opportunities – a third of HQ staff started in store! • Earn professional qualifications with our Apprentice scheme What we’re looking for in our Shift Leader: Our Shift Leaders help make Tortilla the awesome place it is! We’d love you to have previous experience in a bar, restaurant, hotel, coffee shop or fast food chain as a Team Leader or Supervisor, but the more important thing for us is that you’re friendly, outgoing and love to lead & train your crew. So, if you want to be part of our family, making sure that every guest who comes through the door gets served high quality, delicious food and leaves with a smile, then click “apply” now and join us as our Shift Leader!

Shift Leader employer: Tortilla

At Tortilla, we pride ourselves on being an exceptional employer in Coventry, offering a vibrant work culture that emphasizes inclusivity and personal growth. With competitive pay, free meals during shifts, and a strong focus on career progression—where many of our leaders began their journey in-store—we ensure that our team members feel valued and supported. Join us for not just a job, but a rewarding experience filled with camaraderie, exciting social events, and opportunities to develop your skills in a family-oriented environment.
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Contact Detail:

Tortilla Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

✨Tip Number 1

Familiarize yourself with Tortilla's menu and values. Understanding the authenticity of their ingredients and preparation methods will help you connect with the team and demonstrate your passion for their food culture during the interview.

✨Tip Number 2

Highlight your leadership skills and experience in previous roles. Be ready to share specific examples of how you've successfully led a team, trained new staff, or improved customer service in your past positions.

✨Tip Number 3

Show your enthusiasm for the role and the company culture. Tortilla values a friendly and outgoing personality, so be sure to express your excitement about joining their family and contributing to a positive work environment.

✨Tip Number 4

Prepare questions that reflect your interest in career progression. Since Tortilla offers structured development opportunities, asking about potential growth paths can demonstrate your commitment to long-term success within the company.

We think you need these skills to ace Shift Leader

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Adaptability
Conflict Resolution
Organizational Skills
Experience in Food Service Industry
Positive Attitude
Ability to Work Under Pressure
Sales Skills

Some tips for your application 🫡

Understand the Company Culture: Take some time to familiarize yourself with Tortilla's values and culture. Highlight your alignment with their commitment to quality, inclusivity, and team spirit in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in the food service industry, especially any leadership roles. Emphasize your ability to lead and train a team, as well as your passion for customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your leadership skills and how you can contribute to the team at Tortilla.

Highlight Relevant Experience: In your application, be sure to mention any previous roles in hospitality or food service where you have led a team. Use examples to illustrate your friendly demeanor and ability to create a positive work environment.

How to prepare for a job interview at Tortilla

✨Show Your Passion for Food

Make sure to express your enthusiasm for high-quality, fresh food during the interview. Talk about your favorite dishes and how you appreciate authentic ingredients, as this aligns with Tortilla's commitment to quality.

✨Highlight Leadership Experience

Discuss any previous experience you have in leading teams, whether in a restaurant or another setting. Share specific examples of how you've motivated and trained your crew to ensure a positive work environment.

✨Emphasize Team Spirit

Tortilla values a familial atmosphere, so be prepared to talk about how you foster camaraderie among team members. Share stories that demonstrate your ability to create a welcoming and inclusive environment.

✨Prepare Questions About Career Development

Since Tortilla offers structured career development, come prepared with questions about growth opportunities within the company. This shows your interest in long-term commitment and progression as a Shift Leader.

Shift Leader
Tortilla
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