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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
- Company: Join Argenbright Security, a leader in bespoke security solutions with decades of experience.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Be part of a collaborative team that values authenticity and offers growth opportunities.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Full training provided, and flexible wage options available through WageStream.
Retail Security Officer at Argenbright Security Europe Limited – ASEL
Overview
ASEL is part of the Argenbright Holdings Group, a privately owned security services organisation with broad experience across aviation, facilities management and technology. ASEL designs, develops and delivers bespoke, integrated security solutions that combine people, technology and processes to protect people, assets and information.
Key Responsibilities
- Patrol the shop floor and deter criminal activity.
- Assess vulnerabilities and proactively minimise risk.
- Liaise with management and local authorities when required.
- Manage vulnerable persons with empathy and minimise distress.
- Complete colleague and contractor searches in line with customer policy.
- Digitally report incidents and use mobile devices for daily activity planning.
- Provide detailed and legible incident reports for the client and authorities.
Requirements
- Valid SIA Guarding or SIA Door Supervisor licence (current).
- Previous retail security experience is an advantage but not essential; full training will be provided.
- Strong verbal and written communication skills with a calm and professional approach to conflict.
- Ability to provide a 5‑year checkable work or educational history.
- Right to work in the UK and recent proof of address.
Location & Working Hours
Location: Crawley, West Sussex, United Kingdom (RH11 9BA)
Hours: 46 hours per week (2‑week rolling rota)
Shift pattern: 13:15 – 21:15 on weekdays and Saturdays; 10:15 – 16:15 on Sundays.
Pay & Contract
Hourly Rate: £12.30
Contract: Permanent – full time
Benefits
- Automatic SIA licence renewal.
- Auto‑enrolment pension scheme.
- Investment in training and career progression.
- Perkbox incentive scheme – discounts, employee assistance programme.
- Company uniform provided.
- Employee of the Month (£50) and 110% Club rewards.
- WageStream flex‑pay option.
- EAP – Employee Assistance Programme.
The Person
To be an effective Security Officer you will need to be a confident communicator, able to give detailed verbal and written accounts of incidents, welcoming and patient with customers, and capable of handling conflict in a calm and professional manner.
Equality & Diversity
ASEL is committed to providing equal opportunities for all and values the skills and experience of a diverse workforce. All applicants will be assessed on the merits of their application and with no regard to race, religion, gender, disability or any other protected characteristic.
Application Process
If you have not been contacted within 14 days of your application, please consider yourself unsuccessful. Successful candidates will be invited for an interview where right‑to‑work documents and recent proof of address will be required.
Closing Date
22/11/2025
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Retail Security Officer employer: Argenbright Security Europe Limited - ASEL
Contact Detail:
Argenbright Security Europe Limited - ASEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.
✨Tip Number 2
Practice your communication skills, as you'll need to convey detailed reports and interact with customers effectively. Role-playing scenarios can help you feel more confident in handling potential conflicts.
✨Tip Number 3
Research Argenbright Security Europe Limited and their approach to security solutions. Being knowledgeable about their values and practices will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your understanding of the role and the company’s mission. This shows that you are engaged and serious about contributing to their team.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Security Officer position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: If you have previous experience in retail security or a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your past roles have prepared you for this position.
Showcase Communication Skills: As a Retail Security Officer, strong communication skills are essential. In your application, provide examples of how you've effectively communicated in previous roles, especially in conflict resolution or incident reporting.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Argenbright Security Europe Limited - ASEL
✨Know the Company
Before your interview, take some time to research Argenbright Security Europe Limited. Understand their values, mission, and the specific role of a Retail Security Officer. This will help you align your answers with what they are looking for.
✨Demonstrate Communication Skills
As a Retail Security Officer, you'll need to communicate effectively. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've handled conflict or difficult situations in the past.
✨Show Empathy and Professionalism
The job requires managing vulnerable persons with empathy. Think of examples where you've shown patience and understanding in challenging situations. Highlighting these experiences can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking about potential incidents you might face as a Retail Security Officer and how you would respond to them effectively.
