Mystery Shopper (ID Testing)
Mystery Shopper (ID Testing)

Mystery Shopper (ID Testing)

Dudley Full-Time No home office possible
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At a Glance

  • Tasks: Conduct audits at various locations by making purchases and reporting ID checks.
  • Company: Serve Legal is a dynamic team focused on compliance and community safety across the UK and Ireland.
  • Benefits: Enjoy flexible hours, competitive pay, travel opportunities, and keep what you buy during audits!
  • Why this job: Perfect for students seeking balance, with varied tasks and growth potential in a supportive environment.
  • Qualifications: Fluent English, strong communication, time management skills, and attention to detail required.
  • Other info: No experience needed; comprehensive training provided. Open to ages 16+, with specific roles for 18-19.

Overview

Join Our Team as a Compliance Auditor (Mystery Shopper)! Serve Legal is seeking enthusiastic individuals to join our team as Compliance Auditors. This flexible part-time role fits around your schedule.

What Does the Job Involve?

As a Compliance Auditor, you\’ll audit various locations, including supermarkets, high-street retailers, and betting shops. Your task is to make a specific purchase, see if you are asked for ID, and report back.

Why Join Us?

  • Flexibility: Part-time hours so you can balance work, studies, or other commitments. We cover the whole of the UK and Ireland, so you can work from home or during term time.
  • Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and for auditor of the month, plus opportunities for extra income through our Refer a Friend scheme.
  • Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
  • Varied Work: Each audit presents a new challenge, keeping you engaged.
  • Career Growth: A supportive environment with opportunities for professional development; many Area Managers began as auditors.
  • Freebies: Keep what you buy during audits (including groceries up to Β£40) on us.
  • Age Restrictions: Open to anyone aged 16+, but age verification audits can only be completed by 18–19-year-olds; non-age-restricted work is available.

What We\’re Looking For

  • Fluent in written and spoken English
  • Excellent time management
  • Strong communication abilities
  • Keen attention to detail

No prior experience? No problem. Our dedicated Area Managers provide comprehensive training and mentorship to set you up for success.

How to Apply

Interested in joining our team? Apply now through our website: Serve Legal Auditor Application.

Equal Opportunity

Join Serve Legal today and become part of a dynamic team. Perfect for students, individuals on gap years, or anyone balancing multiple responsibilities. We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

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Mystery Shopper (ID Testing) employer: Serve Legal

Serve Legal is an excellent employer for those seeking a flexible part-time role that fits seamlessly into their lives. With competitive pay, travel opportunities across the UK and Ireland, and a strong focus on personal and professional development, employees can thrive in a supportive environment while enjoying varied and engaging work. Plus, with the added benefit of keeping what you purchase during audits, it's a unique opportunity to earn while exploring new locations.
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Contact Detail:

Serve Legal Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Mystery Shopper (ID Testing)

✨Tip Number 1

Familiarise yourself with the types of locations you'll be auditing. Visit supermarkets, high-street retailers, and betting shops beforehand to understand their layout and customer service approach. This will help you feel more confident during your audits.

✨Tip Number 2

Brush up on your communication skills. As a Compliance Auditor, you'll need to report your findings clearly and accurately. Practising how to articulate your observations can make a big difference in your effectiveness.

✨Tip Number 3

Network with current auditors or join online forums related to mystery shopping. Engaging with others in the field can provide valuable insights and tips that can enhance your performance and understanding of the role.

✨Tip Number 4

Be prepared for flexibility in your schedule. Since this role is part-time, think about how you can manage your time effectively between audits and other commitments. Having a plan will show your potential employers that you're organised and ready to take on the role.

We think you need these skills to ace Mystery Shopper (ID Testing)

Fluency in written and spoken English
Excellent time management skills
Strong communication abilities
Keen attention to detail
Ability to follow instructions
Adaptability to different environments
Basic understanding of compliance regulations
Report writing skills
Critical thinking
Customer service orientation

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand what being a Compliance Auditor entails. Familiarise yourself with the responsibilities, such as conducting audits and reporting findings, to tailor your application accordingly.

Highlight Relevant Skills: In your CV and cover letter, emphasise skills that align with the job description, such as strong communication abilities, attention to detail, and time management. Use specific examples to demonstrate these skills in action.

Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in the position and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Serve Legal

✨Understand the Role

Make sure you fully grasp what a Compliance Auditor does. Familiarise yourself with the tasks involved, such as making purchases and reporting on ID checks. This will help you answer questions confidently.

✨Showcase Your Communication Skills

Since strong communication abilities are essential for this role, be prepared to demonstrate your skills during the interview. Practice clear and concise responses, and don’t hesitate to ask questions if you need clarification.

✨Highlight Attention to Detail

As a Compliance Auditor, keen attention to detail is crucial. Prepare examples from your past experiences where you successfully noticed important details or discrepancies, even in mundane tasks.

✨Emphasise Flexibility and Time Management

This role offers part-time flexibility, so be ready to discuss how you manage your time effectively. Share any experiences that showcase your ability to balance multiple commitments, whether it's work, studies, or personal projects.

Mystery Shopper (ID Testing)
Serve Legal
Location: Dudley
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