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For Companies At a Glance
- Tasks: Engage with customers to book appointments and provide excellent service.
- Company: Join Verisure, a leading security company dedicated to protecting homes and businesses.
- Benefits: Enjoy a competitive salary, uncapped commission, and 29 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team with opportunities for growth and a supportive work culture.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills!
- Other info: Work Monday to Friday with flexible hours and a paid break.
The predicted salary is between 18000 - 26000 £ per year.
Customer Booking Agent (Outbound)
Quorum Business Park, Newcastle, NE12 8BU
Salary: £22,250 + uncapped commission
Working Hours: 35 hours per week
Shift Pattern: Monday to Friday between 09:00am – 20:00pm including 45 minute paid break
Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service
Verisure are looking for Customer Booking Agents to join our Outbound C
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Please click on the apply button to read the full job description
Contact Detail:
Verisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Booking Agent
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding Verisure's offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As an Outbound Customer Booking Agent, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the skills required for this position, as this will help you articulate your fit for the role.
✨Tip Number 4
Network with current or former employees of Verisure. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Outbound Customer Booking Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Outbound Customer Booking Agent. Familiarise yourself with the skills required and how your experience aligns with them.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or sales. Use specific examples that demonstrate your ability to handle outbound calls and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Verisure and how your skills can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Verisure
✨Know the Company
Before your interview, take some time to research Verisure. Understand their services, values, and what sets them apart in the industry. This knowledge will help you answer questions more confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
As an Outbound Customer Booking Agent, strong communication skills are essential. Practice speaking clearly and confidently about your previous experiences and how they relate to the job. Consider doing mock interviews with a friend to refine your delivery.
✨Prepare for Common Questions
Anticipate common interview questions such as 'Why do you want to work here?' or 'How do you handle difficult customers?'. Prepare thoughtful responses that highlight your relevant skills and experiences, particularly those related to customer service.
✨Show Enthusiasm and Positivity
During the interview, maintain a positive attitude and show enthusiasm for the role. Employers appreciate candidates who are not only qualified but also excited about the opportunity to contribute to their team.
