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- Tasks: Support employee relations, manage HR cases, and ensure compliance with UK employment law.
- Company: Join JD.COM, a leading global e-commerce company focused on operational excellence.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values culture, engagement, and continuous improvement.
- Qualifications: Bachelor's degree in HR or related field; 5 years of HR experience required.
- Other info: Experience in logistics or technology sectors is a plus; thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities
Provide comprehensive employee relations support, managing cases on performance, misconduct, absence, grievances, and disciplinary matters while balancing compliance with business needs. Advise and support managers on HR best practices, UK employment law, and JD.COM policies, ensuring consistent and fair people management across operational teams. Draft, review, and implement HR policies, contracts, and documentation aligned with UK employment law and JD.COM global standards. Lead and manage TUPE processes end-to-end, including due diligence, consultation, and post-transfer integration to ensure compliance and a seamless employee experience during acquisitions and outsourcing transitions. Support organisational change initiatives (restructuring, redundancies, consultations) with a focus on respectful communication and risk mitigation. Collaborate with European HR colleagues and business stakeholders to embed JD.COM’s culture, values, and operational excellence in the UK workforce. Provide insights to drive employee engagement and continuous improvement within a performance-driven culture. Manage relationships with external legal counsel as needed to support complex ER and TUPE matters.
Requirements
- Bachelor’s degree in Human Resources, Employment Law, Business Administration, or a related field (Master’s or CIPD qualification is a plus).
- At least 5 years of experience in Employee Relations or HR Management within fast-paced, international environments, preferably in logistics, supply chain, or technology sectors.
- Proven experience leading and managing TUPE processes in the UK, including due diligence, consultation, and post-transfer integration.
- In-depth knowledge of UK employment law, HR best practices, and case management across a range of ER topics (grievances, disciplinary, performance, absence).
- Demonstrated ability to independently manage HR projects while balancing compliance with business objectives.
- Strong stakeholder management skills with the ability to influence and build trust across all levels, including senior leadership and frontline managers.
- Excellent interpersonal and communication skills with clarity, empathy, and cultural awareness.
- Comfortable working in a high-volume, operational environment with exposure to a frontline and blue-collar workforce.
- Able to thrive in an agile, growth-focused environment while managing multiple priorities effectively.
About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue. In 2023, JD.com reported revenues of US$152.8 billion and served approximately 600 million active customers.
Our International Business
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
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Employee Relations & HR Manager employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations & HR Manager
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices, as this role requires a strong understanding of these areas. Consider attending workshops or webinars to deepen your knowledge and demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the Employee Relations and HR sectors, especially those who have experience in logistics or technology. Engaging with industry peers can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss your experience with TUPE processes in detail during interviews. Be ready to share specific examples of how you've managed due diligence, consultation, and integration, as this is a key responsibility of the role.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've influenced and built trust with senior leadership and frontline managers. Highlighting these experiences will demonstrate your ability to navigate complex organisational dynamics.
We think you need these skills to ace Employee Relations & HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Relations and HR Management. Focus on your achievements in managing performance, misconduct, and TUPE processes, as well as your knowledge of UK employment law.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background aligns with the responsibilities outlined in the job description. Use specific examples to demonstrate your expertise in HR best practices and stakeholder management.
Showcase Your Communication Skills: Since excellent interpersonal and communication skills are crucial for this role, consider including a section in your application that highlights your ability to communicate effectively with diverse teams and manage sensitive situations with empathy.
Highlight Continuous Improvement Initiatives: Mention any previous experiences where you contributed to employee engagement or continuous improvement within a performance-driven culture. This will show your proactive approach and alignment with the company's values.
How to prepare for a job interview at JD.COM
✨Know Your Employment Law
Brush up on UK employment law, especially around employee relations and TUPE processes. Being able to discuss specific laws and how they apply to the role will show your expertise and confidence.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with various stakeholders in previous roles. Highlight your ability to influence and build trust, as this is crucial for the position.
✨Showcase Your HR Best Practices Knowledge
Be ready to discuss HR best practices and how you've implemented them in past experiences. This could include handling grievances or performance issues, which are key responsibilities in this role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Think of specific situations you've faced and how you navigated them, focusing on respectful communication and compliance.
