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- Tasks: Be the friendly face of our clinic, welcoming patients and managing appointments.
- Company: Join Southlake Orthopaedics, a dynamic and fast-paced orthopaedic clinic.
- Benefits: Enjoy generous paid time off, health benefits, and a 401(k) plan after one year.
- Why this job: Make a difference in patient care while working in a supportive team environment.
- Qualifications: High school diploma and 3 years of medical reception experience required.
- Other info: Monday to Friday schedule with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
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Southlake Orthopaedics has an opening for a full-time medical receptionist at our busy and very fast paced orthopaedic clinic. The position is Monday – Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friendly.
Responsibilities and Duties
- Provide a warm and welcoming impression to all patients and visitors
- Check in patients, obtain, verify and update any demographic and/or insurance information
- Answer phone calls, return patient calls, and distribute messages to physicians and staff
- Scan documents to patient\’s chart.
- Collect co-pays and balances due
- Schedule appointments
Qualifications and Skills
- High school diploma or equivalent
- Have at least 3 years of experience in a medical office reception position
- Knowledge of Greenway EHR (preferred but not required) and NetHealth
- Candidate must possess a strong attention to detail, have the ability to multi-task, and be service-oriented
As a member of the Southlake team you can expect:
- Generous Paid Time Off based on years of service
- Health & Welfare benefits starting the first of the month following your date of hire:
- BCBS Medical
- Dental
- Vision
- Company paid Life Insurance
- Voluntary Life, Accident, Cancer, and Critical Illness coverage
- Employee Assistance Program
- 401(k) plan after one year of employment
- Monday – Friday schedule for most roles
Please note: If you are viewing this position on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc. ), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Southlake Orthopaedics. Our staff looks forward to speaking with you about your background, skills, and compensation requirements.
You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.
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Receptionist Position employer: Southlake Orthopaedics
Contact Detail:
Southlake Orthopaedics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Position
✨Tip Number 1
Familiarise yourself with the specific duties of a medical receptionist. Understanding the nuances of checking in patients, handling insurance information, and scheduling appointments will help you stand out during the interview.
✨Tip Number 2
Brush up on your communication skills. Since you'll be interacting with patients and staff regularly, demonstrating your ability to engage warmly and professionally can make a significant impression.
✨Tip Number 3
If you have experience with EHR systems like Greenway or NetHealth, be prepared to discuss it. Even if it's not required, showing familiarity with these tools can give you an edge over other candidates.
✨Tip Number 4
Highlight your organisational skills and attention to detail during the interview. Being able to multi-task effectively in a fast-paced environment is crucial for this role, so share examples from your past experiences.
We think you need these skills to ace Receptionist Position
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical reception. Emphasise your organisational skills, attention to detail, and any experience with EHR systems, even if it's not required.
Craft a Strong Cover Letter: Write a cover letter that showcases your friendly and professional attitude. Mention specific examples of how you've provided excellent service in previous roles, and express your enthusiasm for joining Southlake Orthopaedics.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as multi-tasking, communication, and customer service. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Southlake Orthopaedics
✨Show Your Warmth
As a receptionist, your role is to create a welcoming atmosphere. During the interview, demonstrate your friendly and engaging personality. Smile, maintain eye contact, and use a warm tone when speaking to convey that you would be a great first point of contact for patients.
✨Highlight Your Organisational Skills
Being organised is crucial in a fast-paced environment. Prepare examples from your previous experience where you successfully managed multiple tasks or handled a busy reception area. This will show that you can thrive under pressure and keep everything running smoothly.
✨Familiarise Yourself with EHR Systems
While knowledge of Greenway EHR is preferred but not required, showing that you are willing to learn and adapt to new systems can set you apart. If you have experience with other electronic health record systems, be sure to mention it and express your eagerness to get up to speed quickly.
✨Prepare for Common Questions
Anticipate questions related to patient interactions, handling difficult situations, and your experience in a medical office. Practising your responses will help you feel more confident and articulate during the interview, allowing you to showcase your service-oriented mindset effectively.
