Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle low value claims in a fully home-based role with a supportive team.
- Company: Join a cutting-edge Insurtech disrupting the claims industry with innovative technology.
- Benefits: Enjoy remote work, a top-notch Apple MacBook, and support for professional qualifications.
- Why this job: Be part of a friendly team with opportunities for growth and a focus on client outcomes.
- Qualifications: Must have 2+ years experience in claims handling; strong communication and problem-solving skills required.
- Other info: Generous salary of £28,000 - £30,000, negotiable based on experience.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Claims Handler to join the team. Here, you will be handling a high volume of low value and low severity claims, including Property, Public Liability and Products Liability losses. Candidates from an insurer, broker or loss adjusting background will be considered, but it is essential that you have at least 2 years’ experience in any of the above classes of business.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary of between £28,000 – £30,000 per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Aston Charles – a personalised service from industry experts
General Insurance and Financial Services Recruitment
For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Claims Handler (Fully Home-Based) employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler (Fully Home-Based)
✨Tip Number 1
Familiarise yourself with the latest trends in Insurtech and claims handling. Understanding how technology is reshaping the industry will not only impress us but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in handling low value and low severity claims during any discussions. Be prepared to share specific examples of how you've successfully managed similar cases in the past.
✨Tip Number 3
Demonstrate your ability to work independently by sharing instances where you’ve taken initiative or solved problems without direct supervision. This is crucial for a fully home-based role like this one.
✨Tip Number 4
Prepare to discuss your communication skills, especially in challenging situations. We value candidates who can build rapport and handle difficult conversations with empathy, so have some examples ready.
We think you need these skills to ace Claims Handler (Fully Home-Based)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with the types of claims you'll be handling and the skills required, such as problem-solving and communication.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling, particularly in Property, Public Liability, and Products Liability. Emphasise your ability to work independently and manage tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Insurtech industry. Mention your experience, client service focus, and how you can contribute to the company's innovative approach.
Highlight Soft Skills: In your application, emphasise your soft skills such as empathy, communication, and rapport-building. These are crucial for dealing with stakeholders and managing difficult conversations effectively.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Experience
Make sure to highlight your 2+ years of experience in handling claims, especially in Property, Public Liability, and Products Liability. Be prepared to discuss specific cases where you successfully managed claims and the outcomes you achieved.
✨Demonstrate Your Problem-Solving Skills
This role requires a can-do attitude and innovative thinking. Prepare examples of how you've tackled challenging situations in the past, focusing on your approach to problem-solving and how it benefited the client.
✨Emphasise Communication Skills
Since you'll be dealing with various stakeholders, it's crucial to demonstrate your excellent communication and rapport-building skills. Think of instances where you had to navigate difficult conversations while maintaining empathy and professionalism.
✨Prepare for a Home-Based Environment
As this is a fully home-based role, convey your ability to work independently and stay motivated. Discuss your organisational skills and how you manage your tasks effectively without direct supervision.
